Chuck Koskovich

Global Customer Care Lead

  • The future of call centers

    The future of call centers

    Here’s why customer care agents are the backbone of the customer experience.

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  • How one call center handles 2 million customer calls per month

    How one call center handles 2 million customer calls per month

    Xerox transformed customer care into an omnichannel, always-on, customer experience powerhouse.

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