Helen Barton

Tolling Operations for Conduent

  • Re-envisioning Customer Service for Tolling

    Re-envisioning Customer Service for Tolling

    As consumers we have seen a transformation in customer service from the traditional ways once used to interact with service providers.

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  • The Future of Customer Care for Public Sector

    The Future of Customer Care for Public Sector

    Golf legend Ben Hogan says, “The most important shot in golf is the next one” and even though I’m not an avid golfer, I...

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  • Solving the Federal Customer Service Problem with Technology

    Solving the Federal Customer Service Problem with Technology

    Customers are the lifeblood of any organization and ensuring their satisfaction should be a top priority. In the past,...

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