Viewpoint eDiscovery: Improving the Client Experience to Move Data Insights Forward

August 15, 2019 Erin Tomine

 

Conduent’s Viewpoint eDiscovery 7.0 is launching soon, and we’re excited to showcase these important solution enhancements at the upcoming ILTACON in Orlando, August 18-22. At the show, we’ll feature live demos and walk attendees through the ways our highly upgraded platform can help our Legal Solutions clients move data insights forward while saving them time and resources.

So, what’s new with Viewpoint eDiscovery?

We’ve made substantial upgrades and changes in this release. But here’s a little more about what it means for our users. Some of the new and exciting features that come along with Viewpoint eDiscovery 7.0 include:

More Flexibility: We’ve moved Viewpoint Review to the cloud rounding out the tool set of our web-based eDiscovery modules. The ability to use both the web and desktop provides flexibility for clients who have users satisfying various roles and performing different tasks within the platform. In classic Viewpoint (desktop application), power users can leverage the robust features they’re already accustomed to using for the heavy lifting such as processing and case administration, including an intense search capability that’s super-powered to save time. Web users can log in from their browser and jump right into tasks they need to get work done, whether it’s reviewing documents, running a quick search, creating productions or reporting. 

Effortless Access: Viewpoint Web provides fingertip access to the most commonly used features, front and center. Users can get a quick overview of all their Viewpoint matters from the Global Dashboard, or gain more granular, project level intelligence from the Project Dashboard. Web users can easily navigate to case level Review, Productions, Reporting, and Rapid Search modules at a simple click of a button.

Built-in Conveniences: Viewpoint web users will save time and effort with the new built-in conveniences included in Viewpoint eDiscovery 7.0. The platform will support native browser-based review – in other words, documents are rendered in the browser without plugins or requiring for software to be installed on a user’s computer. It will also enable collaboration with team members at a push of a button with the “Add to Briefcase” functionality and ability to easily send direct document links to other users.

Other Enhancements:  With Viewpoint eDiscovery 7.0, users will have an enhanced experience with improvements to both the web and desktop versions.

  • The latest desktop version of Viewpoint offers an improved processing engine and native support for many more file types, including Visio files.  
  • Additional improvements to our native redaction functionalities and delivery modules will enhance the overall experience for desktop users.
  • Web users can leverage the upgraded highlighting capabilities to pinpoint meaningful content using key term filtering, hits map highlighting for a quick view and navigation between highlighted terms, or to condense content around hits to focus on the most pertinent information.
  • The latest web version also features a beautifully designed UI that is visually clean and allows for deep user customization and dynamic widgets. 

Viewpoint eDiscovery continues to evolve, using the power of Big Data, AI and Automation to help our clients learn from past matters and trends, identify risks, pinpoint meaningful issues, and present the strongest legal strategy possible. We are thrilled to launch Version 7.0 – the next step on our solution roadmap with future enhancements to come.

Visit us at ILTACON Booth 1112 to talk with an expert and learn more. Not attending the show? Email us at: lcs@conduent.com or call 1-844-ONE-CNDT.

 

About the Author

Erin Tomine is Director, Legal Product Portfolio for Conduent

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