Chemical Company Securely Manages Knowledge For R&D

December 23, 2016

We digitized 5.5 million pages of hard copy documents to help a chemical company improve information access and secure information management. Here’s what happened:


Background and Challenges

  • Preserve aging R&D documents to improve readability and accessibility.
  • Establish cost-effective disaster recovery plan for critical product development and technology documents.
  • Leverage intellectual assets from mergers and acquisitions and integrate them into centralized knowledge base.
  • Streamline global R&D process and improve time to market.



  • Digitized 5.5 million pages of hard copy documents.
  • Records management, secure archive, and lifecycle management services.
  • Provided excellent quality assurance and image enhancement.



  • Improved time to market by providing seamless, online access to all critical R&D documents.
  • Reduced storage costs and redeployed staff for additional productivity gains.
  • Immediately quadrupled access to, and retrieval of, Dow’s document collection, increasing user satisfaction and productivity.


Previous Article

This publication summarizes recent federal legislation that may have an impact on your HR services.

Next Article
eBook: The Three Cs of Customer Engagement
eBook: The Three Cs of Customer Engagement

Understanding connections between customer experience, communications and compliance helps client interacti...