For healthcare payers, outbound constituent communications represent one of the largest operational expenses. That’s probably because these communications are one of their most valuable assets. But you can still create high-value communications for less cost.
Improve the health of your business
To improve the health of your business, simplify the processes that run it. The post Improve the health of...
Open Systems – The Next Wave of Innovation for Public Transit
The introduction of the contactless transit card in 1994 marked the beginning of digital ticketing and all of the advantages offered by this technology.
Systèmes ouverts – la prochaine vague d'innovation pour le transport en commun
L'introduction de la carte de transport sans contact en 1994 a marqué le début de la billettique numérique et de tous les avantages offerts par cette technologie.
2018 Consumer Experience Survey Report
The decrease in interactions between providers and consumers appears to be accelerating consumer dissatisfaction. The post State Of Consumer Experience In 2018 appeared first on Conduent.
Conduent Transportation Celebrates Five Decades of French Operations
50 Years of Leading Innovation in International Transit
Conduent Transportation Fête Cinq Décennies d’Activité en France
50 ans à la Pointe de l’Innovation dans le Transport Public International
RET choisit le système de péage de Conduent Transportation pour le transport public de la ville de Rotterdam
Le contrat porte sur le déploiement de 1 700 valideurs intelligents VPE 430 de Conduent, intégrés avec le logiciel de Sigmax, dans tous les bus et tramways RET.
Learning How Consumers Interact with Brands: Our 2018 Consumer Experience Report is Coming Soon
We’ve conducted targeted industry surveys for the past several years, surveying tens of thousands of consumers to pinpoint their interactions with brands during various stages in the CX.
Independent Medical Review Checkup
Since 2013, the California’s workers compensation system has resolved utilization review (UR) disputes regarding medical necessity through a process called independent medical review (IMR).
At Conduent, Transformation Happens on a Continuum
The purpose of Continuum was to discuss the shifting expectations of end-users and emerging operating models necessary to meet those expectations.
Infographic: Continuum 2018 - Executive Perspectives
During Conduent’s Continuum 2018 conference, we polled leaders on the evolving business landscape. The following infographic delivers a snapshot of what they had to say.
Infographic: Creating Better Digital Interactions between Citizens and Government
The Center for Digital Government (CDG) conducted a national survey on behalf of Conduent of more than 2,000 citizens to better understand their perspectives on government service delivery.
Report: What Citizens Want From Digital Government Services
The decrease in interactions between providers and consumers appears to be accelerating consumer dissatisfaction. The post Citizen Experience Report 2018 appeared first on Conduent.
White Paper: Using Digital Technology to Streamline Claims Management
This white paper illustrates how partnering with TPA providers can help payers transform their business. The post White Paper: Using Digital Technology to Streamline Claims Management appeared...
Infographic: Digital Conversion
eBook: GDPR and Brand Reputation. Five Best- and Worst-Case Scenarios
GDPR and Brand Reputation: Five Best- and Worst-Case Scenarios The post eBook: GDPR and Brand Reputation. Five Best- and Worst-Case Scenarios appeared first on Conduent.
CMS Launches New Bundled Payment Initiative
Medicaid Payment Perspectives helps Medicaid programs and other payers improve the methods used to purchase care and services for their beneficiaries.
Infographic: The State of Customer Experience
Every one of your customers is unique, and that means no two customer journeys are exactly alike.
Thinking Outside the Box
How to rein in spiraling administration costs in healthcare. The post Thinking Outside the Box appeared first on Conduent.
Thinking Outside the Box: How to rein in spiraling administration costs in healthcare
Introducing Loan Manager Solutions