New Technologies Reshaping Business Services

March 5, 2018 Doug Newport

Leveraging Technology Trends

Technology is advancing rapidly. Where is your organization on the Continuum?

Thank you for your interest **$firstname**

Customer journey management is where technology and customer experience intersect. It requires insight into what each customer wants and the know-how to deliver it through an effortless digital experience.

Technologies including mobile, Internet of Things, machine learning, robotic process automation and blockchain can enable companies to manage their customer journey, making complex challenges completely invisible and seamless for the individual.

Conduent CIO Carol Kline discusses how organizations can improve their customer experience by leveraging technology at Conduent Continuum 2017.

The post Conduent: Touching the Lives of Millions appeared first on Conduent.

Previous Article
Conduent: Touching the Lives of Millions

Hardware, software and operations come together to help Conduent empower governments to deliver a positive ...

Next Article
Infographic: The State of Customer Experience
Infographic: The State of Customer Experience

Every one of your customers is unique, and that means no two customer journeys are exactly alike.