Customer Experience Management Services
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Case Study: Driving High Customer Satisfaction for a Global Logistics Company
By leveraging Conduent’s CXM solutions at the core of its customer experience strategy, a worldwide shipping giant earned recognition as a leading customer service provider in its industry.
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Case Study: Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year
Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year.
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Helping Government Agencies Meet Spiking Service Demands
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Explore Conduent's Customer Experience Management Services
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Five Essentials for Driving a Positive Customer Experience in 2020
Today, creating a positive customer experience has become a requirement, not just a nice-to-have. CX is a critically important contributor to business success.
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Modernizing Outbound Communication Print and Digital Processes for Business Efficiency
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Digitization Connects the Dots Between Front and Back Offices
Digital transformation is a continuum. But by simply embarking on the path toward digitization, you’ll see big benefits:
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How Trees Can Inspire New Ideas
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The Role of Omnichannel Communication in the NHS and European Healthcare Systems
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Case Study: Automation Drives High-Efficiency Mortgage Operations for Major Bank
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Case Study: From Multi-Touch to One-Touch Document Processing
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Transform Your Customers’ Experience with CDP Technology
Multichannel to omnichannel — it seems like it happened overnight. It’s now essential to be able to engage and provide services to members, consumers, patients, and constituents...
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Interaction Center Solutions and Services
In an increasingly complex consumer journey, the end-user experience is pivotal to business success.
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Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report
Conduent was recognized as a leader in the NelsonHall Healthcare Commercial Payer BPS report, which examines BPS activities associated with healthcare insurance in the commercial sector in the United
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What can manufacturers gain from a digitally connected world? A whole lot.
In 2018, industries are expected to spend $189 billion on IoT solutions in manufacturing. This opens up a whole new world of application possibilities for industries nationwide and across the globe.
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Actionable Insights - The New Service Level Agreement between Service Providers and Clients
It’s time to start treating transactional execution like the block-and-tackle infrastructure it is, not the prize.
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Learning Management through Enabled Data
Learning and development may not be the first department diving into digital and AI transformation within your organization, but don’t let that stop you from getting ready. The digital age demands...
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Goodbye Transaction Processing, Hello Digital World
Consider how the Finance and Accounting (F&A) industries functioned five years ago. Now compare that to how we do things today.
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The Customer Journey - Lukewarm to Love
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Everest Group positions Conduent as Healthcare BPO Leader
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BPO Powered by Intelligent Automation
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