Customer Experience Management Services

Case Study: Driving High Customer Satisfaction for a Global Logistics Company

By leveraging Conduent’s CXM solutions at the core of its customer experience strategy, a worldwide shipping giant earned recognition as a leading customer service provider in its industry.

Case Study: Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year

Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year.

Modernizing Outbound Communication Print and Digital Processes for Business Efficiency

Digitization Connects the Dots Between Front and Back Offices

Digital transformation is a continuum. But by simply embarking on the path toward digitization, you’ll see big benefits:

The Role of Omnichannel Communication in the NHS and European Healthcare Systems

Case Study: Automation Drives High-Efficiency Mortgage Operations for Major Bank

Case Study: From Multi-Touch to One-Touch Document Processing

Interaction Center Solutions and Services

In an increasingly complex consumer journey, the end-user experience is pivotal to business success.

Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report

Conduent was recognized as a leader in the NelsonHall Healthcare Commercial Payer BPS report, which examines BPS activities associated with healthcare insurance in the commercial sector in the United

The Customer Journey - Lukewarm to Love

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The Three Cs of Customer Engagement