End-User Engagement Services

Content about Conduent's End-User Engagement services

  • Interaction Center Solutions and Services

    Interaction Center Solutions and Services

    In an increasingly complex consumer journey, the end-user experience is pivotal to business success.

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  • Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report

    Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report

    Conduent was recognized as a leader in the NelsonHall Healthcare Commercial Payer BPS report, which examines BPS activities associated with healthcare insurance in the commercial sector in the United

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  • OmniChannel Communications from Conduent1:55

    OmniChannel Communications from Conduent

    See how we use AI, automation and analytics to help our clients create more intelligent, personalized customer communications while lowering their costs.

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  • Explore Conduent's End-User Engagement Services

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  • What can manufacturers gain from a digitally connected world? A whole lot.

    What can manufacturers gain from a digitally connected world? A whole lot.

    In 2018, industries are expected to spend $189 billion on IoT solutions in manufacturing. This opens up a whole new world of application possibilities for industries nationwide and across the globe.

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  • Actionable Insights - The New Service Level Agreement between Service Providers and Clients

    Actionable Insights - The New Service Level Agreement between Service Providers and Clients

    It’s time to start treating transactional execution like the block-and-tackle infrastructure it is, not the prize.

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  • Learning Management through Enabled Data

    Learning Management through Enabled Data

    Learning and development may not be the first department diving into digital and AI transformation within your organization, but don’t let that stop you from getting ready. The digital age demands...

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  • Goodbye Transaction Processing, Hello Digital World

    Goodbye Transaction Processing, Hello Digital World

    Consider how the Finance and Accounting (F&A) industries functioned five years ago. Now compare that to how we do things today.

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  • The Customer Journey - Lukewarm to Love

    The Customer Journey - Lukewarm to Love

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  • Everest Group positions Conduent as Healthcare BPO Leader

    Everest Group positions Conduent as Healthcare BPO Leader

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  • BPO Powered by Intelligent Automation

    BPO Powered by Intelligent Automation

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  • Digitization Connects the Dots Between Front and Back Offices

    Digitization Connects the Dots Between Front and Back Offices

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  • The Three Cs of Customer Engagement

    The Three Cs of Customer Engagement

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  • The Fourth Industrial Revolution is here — and it’s reshaping everything.

    The Fourth Industrial Revolution is here — and it’s reshaping everything.

    It started about 10 years ago, and came upon us so quickly that many business leaders are only just now waking up to it. The Fourth Industrial Revolution — it’s here, and it’s rapidly changing the...

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  • Case Study: Robotic Process Automation (RPA)

    Case Study: Robotic Process Automation (RPA)

    Conduent’s deep process expertise and Robotic Process Automation (RPA) solution helped leading cable operator save costs and improve customer ratings. The post Case Study: Robotic Process...

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  • The Journey to Digital Transformation

    The Journey to Digital Transformation

    Digital transformation — it’s a common enough phrase in modern business parlance. But what does it mean, exactly? And more importantly, how do you do it properly?

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  • Insights from the 2017 Customer Experience Report: Christine Landry at Conduent Continuum 201714:41

    Insights from the 2017 Customer Experience Report: Christine Landry at Conduent Continuum 2017

    At Conduent Continuum 2017, Group Chief Executive of Consumer and Industrials, Christine Landry discusses insights from our 2017 Customer Experience Survey. Customers are unhappy with their technolog

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  • Delivering Over the Top Experiences: Conduent CEO Ashok Vemuri at Conduent Continuum 201726:36

    Delivering Over the Top Experiences: Conduent CEO Ashok Vemuri at Conduent Continuum 2017

    At Conduent Continuum 2017, CEO Ashok Vemuri explains how the intersection of evolving expectations, new technologies and partnership models can enable differentiation and competitive advantages. The

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  • The Possibilities of Blockchain: Use Cases for B2B, B2C and Government Services

    The Possibilities of Blockchain: Use Cases for B2B, B2C and Government Services

    If you think the future of blockchain is only in the financial services industry, think again. Blockchain applications in business and government services are seemingly endless.

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  • Fortune Most Powerful Women NextGen Inspires Empowerment of Women in Business

    Fortune Most Powerful Women NextGen Inspires Empowerment of Women in Business

    Female leaders can have a major impact and influence on future generations, because there are a relatively small number of women in the upper ranks of business.

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  • IPPS Final Rule Brings Annual Changes to Inpatient Payments

    IPPS Final Rule Brings Annual Changes to Inpatient Payments

    Medicare’s Inpatient Prospective Payment System (IPPS) Final Rule for FFY 2018 brings a myriad of changes. The post IPPS Final Rule Brings Annual Changes to Inpatient Payments appeared first on...

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