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Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report
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Modernizing Outbound Communication Print and Digital Processes for Business Efficiency

Applying OCR technology to and global resources to automate processes of inbound communication and drive efficiency

Transform Your Customers’ Experience with CDP Technology
Multichannel to omnichannel — it seems like it happened overnight. It’s now essential to be able to engage and provide services to members, consumers, patients, and constituents...

Interaction Center Solutions and Services
In an increasingly complex consumer journey, the end-user experience is pivotal to business success.

OmniChannel Communications from Conduent
See how we use AI, automation and analytics to help our clients create more intelligent, personalized customer communications while lowering their costs.

What can manufacturers gain from a digitally connected world? A whole lot.
In 2018, industries are expected to spend $189 billion on IoT solutions in manufacturing. This opens up a whole new world of application possibilities for industries nationwide and across the globe.

Actionable Insights - The New Service Level Agreement between Service Providers and Clients
It’s time to start treating transactional execution like the block-and-tackle infrastructure it is, not the prize.

Learning Management through Enabled Data
Learning and development may not be the first department diving into digital and AI transformation within your organization, but don’t let that stop you from getting ready. The digital age demands...

Goodbye Transaction Processing, Hello Digital World
Consider how the Finance and Accounting (F&A) industries functioned five years ago. Now compare that to how we do things today.

The Fourth Industrial Revolution is here — and it’s reshaping everything.
It started about 10 years ago, and came upon us so quickly that many business leaders are only just now waking up to it. The Fourth Industrial Revolution — it’s here, and it’s rapidly changing the...

Case Study: Robotic Process Automation (RPA)
Conduent’s deep process expertise and Robotic Process Automation (RPA) solution helped leading cable operator save costs and improve customer ratings. The post Case Study: Robotic Process...

The Journey to Digital Transformation
Digital transformation — it’s a common enough phrase in modern business parlance. But what does it mean, exactly? And more importantly, how do you do it properly?

Insights from the 2017 Customer Experience Report: Christine Landry at Conduent Continuum 2017