Interaction Center Solutions and Services

July 17, 2019

In an increasingly complex consumer journey, the end-user experience  is pivotal to business success. Whether through a mobile device, over the phone, or via chat, email or text — consumers want interactions that are relevant, contextual, real time, personalized, secure and positive.

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Transform Your Customers’ Experience with CDP Technology
Transform Your Customers’ Experience with CDP Technology

Multichannel to omnichannel — it seems like it happened overnight. It’s now essential to be able to engage ...

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Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report
Conduent HSP Payer Suite Earns Leadership Ranking in NelsonHall’s Healthcare Commercial Payer BPS Report

Conduent was recognized as a leader in the NelsonHall Healthcare Commercial Payer BPS report, which examine...