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When built well and implemented correctly, chatbots and other types of AI-based support solutions improve user experience, save money, and free up call center associates for other important work.
This report presents the findings of the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) vendor evaluation for Learning Services in the Overall and Innovation in Services market segements.
88% Americans say that the COVID-19 crisis has caused stress on their personal finances. One strategy that can help employees cope with ongoing financial pressures and plan for future needs is the HSA
The COVID-19 pandemic has createddaily challenges for HR and business leaders, and has accelerated the path toward digital open enrollment for organizations of all types and sizes.