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In 2021, organizations are pivoting toward a more efficient, effective, and engaging way to deliver the skills, knowledge and support people need to perform their jobs successfully.
When built well and implemented correctly, chatbots and other types of AI-based support solutions improve user experience, save money, and free up call center associates for other important work.
This report presents the findings of the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) vendor evaluation for Learning Services in the Overall and Innovation in Services market segements.
88% Americans say that the COVID-19 crisis has caused stress on their personal finances. One strategy that can help employees cope with ongoing financial pressures and plan for future needs is the HSA
The COVID-19 pandemic has createddaily challenges for HR and business leaders, and has accelerated the path toward digital open enrollment for organizations of all types and sizes.