Halfway through the year, we rounded up the most popular posts of the year so far at Insights for Government Agencies. Our readers in the first half of 2017 were particularly interested in a wide variety of topics, from workforce diversity to new developments in payment card programs. As the year comes to a close, it’s a great time to review what our readers have enjoyed and circulated the most so that we can deliver equally compelling content to you in 2018.
Popular posts from the first half of the year that made it into the final top 10 include:
The most-clicked and most-shared articles of the second half of the year were equally wide-ranging.
When our subject matter expert Jason Boswell testified to Congress on how technology can help the SNAP program, his post Moving toward SNAP Modernization shared his expertise with a broader audience. “We believe that EBT and the end-to-end SNAP eligibility process would greatly benefit from a greater embrace of mobile technologies,” said Boswell, and the post spells out highlights of his testimony to the House Agriculture Committee.
Smart Parks Solutions Advance the Visitor Experience shared news on how today’s parks and recreation agencies need to leverage new tools and new solutions to serve today’s park visitors. “New, state-of-the-art recreation and reservation systems can help attract a new generation of visitors and also sustain the continuing support of the existing customer base by engaging with visitors via social media, soliciting patron feedback via personalized email and conducting targeted outreach to specific demographics or local business partnerships.”
CompTIA’s Jennifer Saha delivered extra insights into CompTIA’s annual Cyberstates report, which “takes a comprehensive look at the U.S. IT industry and workforce from a national, state and local view by aggregating various data sources and making the information easy to use and understand.” It’s a must-read for anyone interested in patterns in tech employment and job growth in the government sector: Technology’s Impact on the Economy and Jobs
Encouraging Interoperability, Improving Care reports on important goals set by the 2017 Interoperability Standards Advisory (ISA), released by the Office of the National Coordinator for Health Information Technology (ONC). The blog post sums up key takeaways and provides a link to Standards Perspectives, the monthly newsletter by the National Standards Consulting (NSC) team at Conduent, which further explores interoperability issues.
Rounding out the top 10 most popular articles of the year is Supporting Families, on Father’s Day and Every Day, which lays out some of the challenges and solutions of today’s child support program. “Broken relationships have developed due to parental relationship problems, non-payment of child support, unemployment, substance abuse, domestic violence, or other reasons disruptive of peace and cooperation within a family unit…. The good news is that child support organizations are trying to help.” We have a long history of working in tandem with child support agencies and there’s more work yet to do.
So we’ll close out the year with a note of thanks to our readers — thank you! We’re looking forward to sharing more great content, information, news, and of course insights in 2018.
About the Author
Marketing Director, Conduent Public SectorMore Content by Jael Maack