Transforming and Improving WIC Programs

July 13, 2016 Jerry Owens

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) fulfills basic nutritional needs and is essential to the livelihood of thousands of mothers and children across the country. Unfortunately, however, administrative complexities and inefficient processes can get in the way of its mission. WIC programs are also under pressure to meet federal mandates requiring all WIC programs transition to Electronic Benefits Transfer (EBT) by 2020.

Improving WIC programs and meeting these mandates requires not only the integration of an EBT solution, but very often a replacement of the eligibility system as well. There are challenges, yes, but states that have already implemented WIC EBT, especially online solutions, have seen dramatic improvements to their program for agencies, clinics, vendors and participants.

In our whitepaper, Implementing WIC EBT to Meet Federal Mandates and Improve WIC Programs, we walk through the entire process and explore the mandate requirements along with the benefits it brings to programs. We address challenges and discuss tips for agencies including minimizing costs and selecting the right system. Through examples of implementation in action we also show that transitioning to WIC EBT does more than digitize inefficient processes; it’s an opportunity to improve the entire process from start to finish.

To learn more about transitioning your WIC program to WIC EBT and the benefits it brings, download our whitepaper here.

About the Author

Payment Services Director, Conduent Public Sector

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