Content for Marketing professionals
Everest Group positions Conduent as Healthcare BPO Leader
The State of Customer Experience 2017 Quiz
Test your knowledge of customer expectations in the Communications, Media and Technology industries. The post The State of Customer Experience 2017 Quiz appeared first on Conduent.
The State of Customer Experience 2017
Customers express more patience with web chat, social media and virtual assistant communications – but only for so long before frustration kicks in. The post The State of Customer Experience 2017...
Insights from the 2017 Customer Experience Report: Christine Landry at Conduent Continuum 2017
At Conduent Continuum 2017, Group Chief Executive of Consumer and Industrials, Christine Landry discusses insights from our 2017 Customer Experience Survey. Customers are unhappy with their technolog
Delivering Over the Top Experiences: Conduent CEO Ashok Vemuri at Conduent Continuum 2017
At Conduent Continuum 2017, CEO Ashok Vemuri explains how the intersection of evolving expectations, new technologies and partnership models can enable differentiation and competitive advantages. The
The Priority Gap Widens
Our new survey results provide a revealing glimpse into the patient-provider relationship. The post The Priority Gap Widens appeared first on Conduent.
Conduent - Advancing Customer Experience
We help our clients to delight their customers with personalized, secure experiences across platforms. Learn more at https://www.conduent.com
HfS Research places Conduent in the Winner’s Circle
Conduent placed in Winner’s Circle and named a top business services provider in Population Health and Care Management as-a-Service The post HfS Research places Conduent in the Winner’s Circle...
Case Study: Calvert Memorial Hospital
The HCI integrated platform and consulting services combined with the hospital's existing workflows for "a complete package." The post Calvert Memorial Hospital appeared first on Conduent.
HCI Chronic Disease Management
Using community-based disease management programs to improve self-management and deliver meaningful savings. The post HCI Chronic Disease Management appeared first on Conduent.
Case Study: Kane County Health Department
Data-driven decision making becomes the norm with new centralized data and analytics solution The post Kane County Health Department appeared first on Conduent.
Case Study: Orange County Health Care Agency
Centralizing data for strategic health improvement The post Orange County Health Care Agency appeared first on Conduent.
Case Study: Mary Washington Healthcare
Mary Washington Healthcare the uses Healthy Communities Institute platform to improve community assessments data. The post Mary Washington Healthcare appeared first on Conduent.
Case Study: Riverside University Health System–Public Health and HCI
SHAPE uses the HCI platform to improve community health assessments and reporting The post Riverside University Health System–Public Health and HCI appeared first on Conduent.
Case Study: Honolulu Hospital Improves Vaccinations Rates
Healthy Communities Institute solution improves community vaccination rates while saving hospitalization costs. The post Honolulu Hospital Improves Vaccinations Rates appeared first on Conduent.
HCI Consulting Services
The precise guidance and support to strategically focus your community health improvement initiatives The post HCI Consulting Services appeared first on Conduent.
Healthy Communities Institute
Providing the data and tools to impact 90% of the determinants of health to improve community and population health. The post Healthy Communities Institute appeared first on Conduent.
Our Approach to Community and Population Health Improvement
Conduent Community Health Solutions identifies at-risk populations, provides evidence-based programs to improve community health, and offers an evaluation framework for process changes and outcomes.
Addressing Social and Environmental Factors that Drive Healthcare Utilization
Conduent Community Health Solutions enables risk stratification along with programs and activities that sync with quality initiatives to improve health outcomes in specific communities. For more info
eBook: The Three Cs of Customer Engagement
Understanding connections between customer experience, communications and compliance helps client interactions. The post eBook: The Three Cs of Customer Engagement appeared first on Conduent.