Operations

Content for Operations professionals

  • Everest Group positions Conduent as Healthcare BPO Leader

    Everest Group positions Conduent as Healthcare BPO Leader

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  • Delaware Child Support System

    Delaware Child Support System

    Bringing Case Management of Child Support Enforcement Services into the 21st Century

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  • The Autobot Invasion is Here – Is your Organization Ready?

    The Autobot Invasion is Here – Is your Organization Ready?

    Learn how organizations are using automation to streamline L&D. The post The Autobot Invasion is Here – Is your Organization Ready? appeared first on Conduent.

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  • The State of Urban Mobility

    The State of Urban Mobility

    Hear a lively discussion about the current state – and future – of urban mobility. The post The State of Urban Mobility appeared first on Conduent.

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  • Case Study: Robotic Process Automation (RPA)

    Case Study: Robotic Process Automation (RPA)

    Conduent’s deep process expertise and Robotic Process Automation (RPA) solution helped leading cable operator save costs and improve customer ratings. The post Case Study: Robotic Process...

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  • Insights from the 2017 Customer Experience Report: Christine Landry at Conduent Continuum 201714:41

    Insights from the 2017 Customer Experience Report: Christine Landry at Conduent Continuum 2017

    At Conduent Continuum 2017, Group Chief Executive of Consumer and Industrials, Christine Landry discusses insights from our 2017 Customer Experience Survey. Customers are unhappy with their technolog

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  • Effective Employee Onboarding

    Effective Employee Onboarding

    Onboarding is a journey, not an event. Don't miss a critical step in the engagement of your people. The post Effective Employee Onboarding appeared first on Conduent.

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  • Delivering Over the Top Experiences: Conduent CEO Ashok Vemuri at Conduent Continuum 201726:36

    Delivering Over the Top Experiences: Conduent CEO Ashok Vemuri at Conduent Continuum 2017

    At Conduent Continuum 2017, CEO Ashok Vemuri explains how the intersection of evolving expectations, new technologies and partnership models can enable differentiation and competitive advantages. The

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  • The Priority Gap Widens

    The Priority Gap Widens

    Our new survey results provide a revealing glimpse into the patient-provider relationship. The post The Priority Gap Widens appeared first on Conduent.

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  • Webinar: Compliance Training in the Digital Age

    Webinar: Compliance Training in the Digital Age

    Hear the experts’ insights on the current and future state of compliance training The post Webinar: Compliance Training in the Digital Age appeared first on Conduent.

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  • Transportation Analytics

    Transportation Analytics

    Driving efficiency, reducing congestion, getting people where they need to go. The post Transportation Analytics appeared first on Conduent.

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  • Changing Role of Toll Road Operators

    Changing Role of Toll Road Operators

    Automated and connected vehicles pose challenges and opportunities. Toll road operators are considering solutions. The post Changing Role of Toll Road Operators appeared first on Conduent.

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  • Conduent - Advancing Customer Experience2:17

    Conduent - Advancing Customer Experience

    We help our clients to delight their customers with personalized, secure experiences across platforms. Learn more at https://www.conduent.com

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  • Case Study: Puebla is Taking Public Transportation in a New Direction

    Case Study: Puebla is Taking Public Transportation in a New Direction

    The City increased operational frequency while improving the rider experience. The post Puebla is Taking Public Transportation in a New Direction appeared first on Conduent.

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  • e-Book: The Myths of Open Payment Fare Collection—Debunked!

    e-Book: The Myths of Open Payment Fare Collection—Debunked!

    Separating myth from reality in the search for lower costs and increased revenue. The post The Myths of Open Payment Fare Collection—Debunked! appeared first on Conduent.

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  • White Paper: The Benefits of Bundling

    White Paper: The Benefits of Bundling

    Bundling encourages operational efficiencies, which means lower costs and better service. The post The Benefits of Bundling appeared first on Conduent.

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  • Transforming the L&D Function in a Global Enterprise

    Transforming the L&D Function in a Global Enterprise

    Discover observations from the field including tips and strategies for a smoother transition. The post Transforming the L&D Function in a Global Enterprise appeared first on Conduent.

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  • Report: Innovations for Workforce Agencies

    Report: Innovations for Workforce Agencies

    Increase productivity, control costs and apply more resources to your core mission. The post Innovations for Workforce Agencies appeared first on Conduent.

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  • White Paper: Data Analytics for Government Agencies

    White Paper: Data Analytics for Government Agencies

    Enhancing Agency Efforts and Improving Operations The post Data Analytics for Government Agencies appeared first on Conduent.

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  • Public Health Vector Surveillance

    Public Health Vector Surveillance

    An integrated, Maven-based solution for the management and prevention of vector-borne diseases. The post Public Health Vector Surveillance appeared first on Conduent.

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