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There's a compelling argument to be made that digital channels powered by Augmented Reality, Artificial Intelligence and other technologies are already the norm in retail today.
Now more than ever we see the benefits of an integrated data approach to business processes and problems.
There are some interesting forecasts about the opportunities for businesses to capitalize on improving the digital experience. Gartner projects that by 2020, chatbots, or virtual customer assistants.
With so many players in this space and pieces in motion, mobile operators will need to be smart about their partnerships. How can strategic partnerships help mobile operators — and their customers...
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“Phygital” is the blending of physical and digital worlds. The post Phygital: Convergence of Physical and Digital Worlds appeared first on Conduent.