Ryan Collins is General Manager, Customer Experience Management at Conduent with nearly two decades delivering operational excellence in the areas of innovation, leadership and employee engagement. Supporting numerous Fortune 100 companies, Ryan works strategically with our clients to break the traditional industry trends in customer service operations creating brand ambassadors focused on delivering optimal interactions and critical outcomes. As a Customer Experience leader, Ryan is a strong believer in the power of workplace culture and regularly develops internal campaigns to change the conversation from KPIs to people, employee experience and work life balance. Ryan enjoys a good Netflix binge and can also be found on a golf course near you.
