Reduce SNAP payment errors and protect federal funding
Learn how state agencies can reduce SNAP payment errors, strengthen compliance and protect federal funding with AI-enabled eligibility tools and streamlined workflows.
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Eligibility and Enrollment
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Rebuilding performance and trust in a state Medicaid program
Conduent partnered with the agency to restore structure, strengthen accountability, and optimize workflows within existing systems.
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BenePath Eligibility and Enrollment Platform
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Ensuring state open enrollment program success
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Celebrating 25 years of pioneering social services enrollment excellence
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Helping a state Medicaid agency streamline eligibility and improve outcomes
Transitioning operations to improve timeliness, compliance and continuity
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Upgrading the member experience in government programs
Millions rely on programs like Medicaid, SNAP and TANF, but navigating them shouldn’t feel overwhelming. A better digital experience helps agencies work smarter and save costs.
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Five principles for creating and maintaining thriving CX teams in government
Conduent’s Scott Cade offers insights into how government agencies can elevate CX teams — and constituent satisfaction — to new heights while overcoming common challenges.
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Conduent CXNow for Government
Conduent has deep experience deploying contact center solutions and capabilities for agencies at all levels.
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Enhancing user experiences for residents statewide
Transforming eligibility services with BenePath® Self Service Portal
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Showcasing Digital Solutions at APHSA ISM 2021
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Vaccine Response Center
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COVID-19 Drives Advent of Virtual ‘Blended’ Training
Learn how HHS agencies can drive a highly interactive, consultative, and well-structured training model for virtual, responsive contact centers.
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COVID-19 Response: Simplifying the Enrollment Experience
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Conduent Stands Ready to Serve
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A Closer Look at Blockchain for Public Sector Use
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Best Moments from Milwaukee’s ISM 2019 Annual Conference
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Recovery Month, Grant Applications, and Building Resources for Recovery
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Striving to Protect and Defend Government Cybersecurity
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Engaging Constituents Using Every Channel
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