In an era where data security is increasingly paramount, choosing a business solutions provider who prioritizes robust security measures is not just advisable—it's essential.
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Centralized production and automated workflows led to millions in cost reduction for this major U.S. insurance provider
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As we navigate the evolving business landscape, it's crucial to recognize the pivotal role of service in shaping customer perceptions.
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This is a custom report for Conduent presenting the findings of the NelsonHall NEAT vendor evaluation for CX Services Transformation in the Cost Optimization Capability market segment.
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Our client, a leading healthcare company, sought to streamline complex processes involving its outward Explanation of Benefits and Transition Benefits communications.
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Our cloud-based “digital first” contact center solution helped this leading telehealth company excel with customers and fuel business efficiency.
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Business-critical communications require airtight data security.
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Read this infographic to explore four vital aspects brands must deliver to create lasting customer relationships and loyalty.
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Enhance customer loyalty with consistent, simple experiences. Explore insights on CX, loyalty levels, and tech solutions in our latest blog.
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Conduent named "leader" for 3rd year in 2023 ISG Provider Lens™ CX report, excelling in all 4 U.S. quadrants: digital ops, hybrid solutions, intelligent CX, social media CX service.
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Discover the power of exceptional employee and customer interactions in shaping your brand experience. Learn how data, feedback, and culture play key roles in creating a strong, lasting brand identity
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Case Study: Improved customer experience processes result in 40% cost savings and 110% sales volume
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In this blog, we outline how to synchronize employee, customer and brand experience to deliver excellent CX that equates to happiness.
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It’s no secret that great Customer Experiences drive better outcomes – satisfaction and loyalty. In fact, our recent study found that consumers are willing to spend 22% more with companies delivering
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eBook: Business strategies for turbulent times
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This report shares strategic insights about a wide range of pertinent CX topics, including customer loyalty, channel offerings, customer data, and CX technology.
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By improving CX outcomes, you’ll be in the best possible position to increase customer lifetime value and boost your organization’s productivity and long term profitability.
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