White Papers

  • The Role of Omnichannel Communication in the NHS and European Healthcare Systems

    The Role of Omnichannel Communication in the NHS and European Healthcare Systems

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  • Curbside Social Equity Strategies (Part 4): Better Managing Curbside Demand to Improve Access

    Curbside Social Equity Strategies (Part 4): Better Managing Curbside Demand to Improve Access

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  • Curbside Social Equity Strategies (Part 3): Inequality in Enforcement

    Curbside Social Equity Strategies (Part 3): Inequality in Enforcement

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  • Curbside Social Equity Strategies (Part 2): Access as a Human Right

    Curbside Social Equity Strategies (Part 2): Access as a Human Right

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  • Curbside Social Equity Strategies (Part 1): Understanding the impact of parking violations on mobility

    Curbside Social Equity Strategies (Part 1): Understanding the impact of parking violations on mobility

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  • Improving Outcomes for Maternal, Infant, and Early Childhood Home Visiting (MIECHV) Programs

    Improving Outcomes for Maternal, Infant, and Early Childhood Home Visiting (MIECHV) Programs

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  • Modernizing Digital Interactions to Transform the Parks Experience

    Modernizing Digital Interactions to Transform the Parks Experience

    State parks must embrace comprehensive technology-driven solutions to integrate operations and delight visitors

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  • Report: Opioid Utilization Characteristics in Medicaid Recipients 18 Years Old

    Report: Opioid Utilization Characteristics in Medicaid Recipients 18 Years Old

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  • Report: Cough and Cold Opioid Utilization Characteristics in Medicaid Recipients 18 Years Old

    Report: Cough and Cold Opioid Utilization Characteristics in Medicaid Recipients 18 Years Old

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  • No Wrong Door: Conduent’s approach to blockchain in human services program management

    No Wrong Door: Conduent’s approach to blockchain in human services program management

    New and emerging technologies have human services programs and the healthcare industry forward, improving the efficiency of operations and delivering a higher level of service to consumers.

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  • Improving Infrastructure Through Public-Private Partnerships

    Improving Infrastructure Through Public-Private Partnerships

    With U.S. congressional bipartisan support for investing in America’s neglected infrastructure, Public-Private Partnerships (P3s) have been in the news like never before.

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  • Transforming Healthcare Communications

    Transforming Healthcare Communications

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  • Open Payment Fare Systems

    Open Payment Fare Systems

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  • Retirement Plans for the Millennial Workforce

    Retirement Plans for the Millennial Workforce

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  • Public Sector Customer Care Trends

    Public Sector Customer Care Trends

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  • Long-Term Care Assessment

    Long-Term Care Assessment

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  • HR Portal Technology

    HR Portal Technology

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  • Fighting Fraud in Government Benefits Programs

    Fighting Fraud in Government Benefits Programs

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  • Defining MMIS Modularity

    Defining MMIS Modularity

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  • Beyond Words: Engaging Consumers in Changing Health Behaviors

    Beyond Words: Engaging Consumers in Changing Health Behaviors

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