Case Studies

Case Study: Driving High Customer Satisfaction for a Global Logistics Company

By leveraging Conduent’s CXM solutions at the core of its customer experience strategy, a worldwide shipping giant earned recognition as a leading customer service provider in its industry.

Conduent’s Nurse First Response unit prepares rapid COVID-19 response

Case Study: Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year

Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year.

Case Study: Separation Solutions for a Major Manufacturing Company

When a Fortune 500 manufacturing corporation with 22,000 employees was going through a restructuring plan, it needed to provide severances packages for 3,000 employees while reducing costs.

Case Study: From Multi-Touch to One-Touch Document Processing

Case Study: Powered by Conduent, a small auto lender became an industry giant.

Powered by Conduent, a small auto lender became an industry giant. What happens when Conduent technology and teams are “behind the curtain?”

Case Study: Hauts-de-France Mobilités (SMIRT)

Hauts-de-France Mobilités deployed PassPass (www.passpass.fr), a website based on Conduent Transportation’s Mobility Companion Platform (MCP).

Modernizing Outbound Communication Print and Digital Processes for Business Efficiency

Case Study: Automation Drives High-Efficiency Mortgage Operations for Major Bank

Case Study: Bloomberg Chat eDiscovery Solutions

Case Study: Energy Company Expedites Regulatory Compliance Audit Using Mobile Review Solution

Case Study: Transforming eDiscovery Technology Deployment to Meet Global Banking Industry Needs

Improvement to Family Support Program’s response rate

Conduent worked with an existing customer to put a process in place to field thousands of citizen phone calls, to keep one state’s family support program running smoothly.

SEPTA NPT Fare Payment System

Real Talk - California Department of Parks and Recreation

Case Study: Conduent Automation Suite

Automated Photo Enforcement

Know Your Customer

Managed IT Services for Northampton County

Global Financial Services Firm Reduces Document Review Costs with Analytics Hub

With a need for rapid turnaround and more than 200,000 documents requiring review for privilege, a leading global financial services firm needed a fast solution.