Case Studies

Case Study: Delivering $3.5M in savings for a leading Fortune 100 company

Conduent swiftly restored a healthcare company after outages, saving millions. Our solution ensures continuity, protecting operations and achieving $3.5M in savings.

Case study: Securing EBT transactions for government benefits payments

Learn more about how state agencies can mitigate fraud threats for both recipients and taxpayers, and ensure aid is delivered quickly and securely to those in need.

Case study: Transforming a major telecom provider’s F&A operations

Read how Conduent transformed a global telecom provider's F&A operations, saving $72M and achieving 96% discount capture rate through automation, standardization and innovation.

Streamlining inter-company center of excellence operations

Quick ramp to support one of the world’s leading financial services providers with backfile scanning

Learn how Conduent provided a large financial services provider with scalability and speed of delivery which resulted in the rapid digitization of 14M images.

Case study: Restoring public health monitoring and reporting for Tasmania

Leveraging our leading disease surveillance solution, Maven®️, we helped Tasmania respond after nearly 3,000 cases were prematurely released from quarantine.

Improving customer experience processes for leading global logistics company

Case Study: Improved customer experience processes result in 40% cost savings and 110% sales volume

Revitalizing employees and productivity by enhancing talent onboarding

Case Study: Improving social equity while optimizing parking enforcement operations

A partnership with Conduent Transportation helped the City of Chicago optimize their operations and advance social equity

Case Study - Spend analytics delivers $69M in recoveries for one client

Data Driven Insights –Using process expertise plus data & contract analytics

Case Study: Igniting dental claims processing with advanced data extraction and workflow orchestration

Conduent helped this major insurer modernize dental claims management end-to-end, elevate quality and reduce costs

Case study: Making a large acquisition seamless for employees of a major supermarket chain

By onboarding over 74,000 employees onto Conduent’s Benefits Administration and Employee Experience platforms, we were able to help this top-three supermarket chain provide health and wealth benefits

Delighting customers with a comprehensive pension risk transfer solution

Case Study: Louisiana Department of Children and Family Services Payment Processing

To improve efficiency, relieve state staff of workload challenges,maintain sound financial practices, and accurately and securely handle payments,Conduent used a proven solution to take on multiple pa

Case Study: Pharma Audit Solutions

Case Study: Fueling PAP quality and efficiency through Smart IVR

Overcoming prior authorization hurdles

Turning PA challenges into opportunities that improved patient access, experiences and outcomes

Implementing a global medical information program for a life sciences giant

Streamlining and standardizing operations and processes, we became this industry leader’s preferred provider delivering expert omnichannel support for its global medical information program.

PAP electronic benefit and income verification

Accelerating patient access to therapy and improving PAP efficiency for a global pharmaceutical company

Delivering reduced costs and improving employee health and financial wellness

Helping a leading Fortune 100 defense contractor reduce its healthcare and employee retirement costs while increasing employee engagement and satisfaction.