e-Books

Advancing Customer Communications Management

This eBook explores how organizations can bridge the gap to modernizing their customer communications management capabilities without taking on sweeping, large and costly enterprise-wide initiatives.

Think big, leverage small: Using work packaging and microprojects to ignite procurement transformation

A “focus small to achieve big” approach is effective in procurement, where an array of variables is involved, from supplier management and contract negotiations to compliance and risk mitigation.

Harnessing the power of data in finance operations

How Data Analytics-as-a-Service revolutionizes income management

The Next Wave for DB Plans

With pension risk transfers seeing record growth, plan sponsors are pursuing integrated solutions and experiences, while insurers are seeking cost-effective administration to manage rising volumes.

Unlocking Efficiency: Insights from 200 CFOs on Outsourcing Finance Operations

Assessing the input of 200 CFOs

The future of lockbox is outsourced: How to reap the benefits

In this eBook, we’ll look at the chief benefits that can be achieved by outsourcing your remittance processing/lockbox functions and how to choose wisely in a partner to deliver those functions.

Recovery in Action: Collections strategies lenders need right now

This eBook is focused on helping lenders strategically position to navigate an evolving collections landscape, strengthen operational readiness and improve outcomes with borrowers along the way

eBook: Pathways to fast and secure digital relief payments after natural disasters and other crises

Explore crisis challenges, fast payments, and serving modern needs in this eBook for agencies and constituents.

Intelligent Document Processing: The cutting-edge technologies powering the future of business

Businesses struggle with vast unstructured data. Intelligent Document Processing (IDP) uses AI and automation to extract and transform data from documents for informed decision-making.

[eBook] Generative AI: A measured approach to exploring opportunities that drive business process efficiency

eBook: A blueprint for implementing business process automation within your organization

Research-backed insights on adopting automation to reduce costs, improve processes and optimize workforces

eBook: Business strategies for turbulent times

eBook: Business strategies for turbulent times

eBook: 2024 Key Strategies for an Agile Contact Center

By improving CX outcomes, you’ll be in the best possible position to increase customer lifetime value and boost your organization’s productivity and long term profitability.

eBook: Why embracing borrower expectations is transforming loan servicing

Solving the new benefits puzzle

This eBook explores the top trends currently influencing the employee benefits landscape and the implications for HR leaders at this pivotal moment in their careers.

The Power of Partnerships to Advance Health Equity

Best practices from the Conduent HCI/Renown® Health journey.

Proactive Strategies for O2C Transformation [eBook]

eBook: Closing gaps in care and enhancing member engagement with proactive outreach

eBook: Uncovering Hidden Capital

eBook: Unlocking the full power of the HSA