Reports

August 2020 Clinical Watch Newsletter

NEAT Evaluation for Conduent: Cloud-Based HR Transformation

Everest Group PEAK Matrix® for Customer Experience Management (CXM) Service Providers 2020

July 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we discuss new antipsychotic medication formulations to tailor the management of schizophrenia and suggest prior authorization criteria for a new treatment for Cushing

June 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we discuss nitrosamine impurities found in widely used medications and suggest prior authorization criteria for a new treatment for heavy menstrual bleeding

Healthcare Payer Operations – Services PEAK Matrix® Assessment 2020

May 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we highlight the use of diabetes drugs in the treatment of heart failure and suggest prior authorization criteria for the first approved treatment of plexiform neurofi

2018 Customer Experience Report for Telecoms

Customer expectations have grown exponentially. Companies must deliver seamless, real-time, personalized experiences to meet them. Find out what customers are saying about their experiences in Telecom

2018 Customer Experience Report for Retail

Customer expectations have grown exponentially. Companies must deliver seamless, real-time, personalized experiences to meet them. Find out what customers are saying about their experiences in Retail

2018 Customer Experience Report for Media

Customer expectations have grown exponentially. Companies must deliver seamless, real-time, personalized experiences to meet them. Find out what customers are saying about their experiences in Media

2018 Customer Experience Report for High Tech

Customer expectations have grown exponentially.Companies must deliver seamless, real-time, personalized experiences to meet them.Find out what customers are saying about their experiences in High Tech

April 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we highlight the NIH Panel recommendations regarding medications associated with COVID-19 treatment and suggest prior authorization criteria for the first approved tre

Conduent Named a Major Contender in Everest Group Report

Conduent emerged as a Major Contender in the PEAK Matrix and Everest Group identified Conduent to have well-balanced coverage of the banking space across LOBs, which makes it holistic service provider

Everest Group Services PEAK Matrix for Banking BPS Service Providers Focus on Conduent

Conduent emerged as a Major Contender in the PEAK Matrix and Everest Group identified Conduent to have well-balanced coverage of the banking space across LOBs, which makes it holistic service provider

March 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we highlight aspects of Medicaid programs that are affected COVID-19 and suggest prior authorization criteria for a new lipid-lowering drug.

February 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we discuss COVID-19 and suggest prior authorization criteria for immunotherapy to reduce the severity of allergic reactions to peanuts.

January 2020 Clinical Watch Newsletter

Clinical Watch: August 2019

In this issue of Clinical Watch, we discuss the expanded indication for drugs to treat relapsing forms of multiple sclerosis.

Telemedicine offers new strategies to improve Medicaid programs

Telemedicine offers new strategies to improve Medicaid programs

Clinical Watch: June 2019

In this issue of Clinical Watch, we discuss the FDA guidance on biosimilar interchangeability.