Reports

March 2021 Clinical Watch Newsletter

Conduent Learning Services NEAT Report

This report presents the findings of the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) vendor evaluation for Learning Services in the Overall and Innovation in Services market segements.

February 2021 Clinical Watch Newsletter

January 2021 Clinical Watch Newsletter

NEAT Evaluation for Conduent: Health and Welfare Administration

Opioid Overdose Incidence among Medicaid Members Receiving Opioids with and without Mental Illness Diagnosis

Uptake of Hemlibra® in the MO HealthNet and Impact on Medical and Pharmacy Cost and Utilization

November 2020 Clinical Watch Newsletter

October 2020 Clinical Watch Newsletter

September 2020 Clinical Watch Newsletter

ISG Provider Lens™ Contact Center – Customer Experience Services Europe & U.K. 2020 Quadrant

ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, Global 2020

ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, AI & Analytics – Global 2020

ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, Digital Operations – Global 2020

August 2020 Clinical Watch Newsletter

NEAT Evaluation for Conduent: Cloud-Based HR Transformation

Everest Group PEAK Matrix® for Customer Experience Management (CXM) Service Providers 2020

July 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we discuss new antipsychotic medication formulations to tailor the management of schizophrenia and suggest prior authorization criteria for a new treatment for Cushing

June 2020 Clinical Watch Newsletter

In this issue of Clinical Watch, we discuss nitrosamine impurities found in widely used medications and suggest prior authorization criteria for a new treatment for heavy menstrual bleeding

Healthcare Payer Operations – Services PEAK Matrix® Assessment 2020