Reports

  • March 2021 Clinical Watch Newsletter

    March 2021 Clinical Watch Newsletter

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  • Conduent Learning Services NEAT Report

    Conduent Learning Services NEAT Report

    This report presents the findings of the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) vendor evaluation for Learning Services in the Overall and Innovation in Services market segements.

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  • February 2021 Clinical Watch Newsletter

    February 2021 Clinical Watch Newsletter

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  • January 2021 Clinical Watch Newsletter

    January 2021 Clinical Watch Newsletter

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  • NEAT Evaluation for Conduent: Health and Welfare Administration

    NEAT Evaluation for Conduent: Health and Welfare Administration

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  • Opioid Overdose Incidence among Medicaid Members Receiving Opioids with and without Mental Illness Diagnosis

    Opioid Overdose Incidence among Medicaid Members Receiving Opioids with and without Mental Illness Diagnosis

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  • Uptake of Hemlibra® in the MO HealthNet and Impact on Medical and Pharmacy Cost and Utilization

    Uptake of Hemlibra® in the MO HealthNet and Impact on Medical and Pharmacy Cost and Utilization

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  • November 2020 Clinical Watch Newsletter

    November 2020 Clinical Watch Newsletter

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  • October 2020 Clinical Watch Newsletter

    October 2020 Clinical Watch Newsletter

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  • September 2020 Clinical Watch Newsletter

    September 2020 Clinical Watch Newsletter

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  • ISG Provider Lens™ Contact Center – Customer Experience Services Europe & U.K. 2020 Quadrant

    ISG Provider Lens™ Contact Center – Customer Experience Services Europe & U.K. 2020 Quadrant

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  • ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, Global 2020

    ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, Global 2020

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  • ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report,  AI & Analytics – Global 2020

    ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, AI & Analytics – Global 2020

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  • ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, Digital Operations – Global 2020

    ISG Provider Lens™ Contact Center – Customer Experience Services Quadrant Report, Digital Operations – Global 2020

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  • August 2020 Clinical Watch Newsletter

    August 2020 Clinical Watch Newsletter

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  • NEAT Evaluation for Conduent: Cloud-Based HR Transformation

    NEAT Evaluation for Conduent: Cloud-Based HR Transformation

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  • Everest Group PEAK Matrix® for Customer Experience Management (CXM) Service Providers 2020

    Everest Group PEAK Matrix® for Customer Experience Management (CXM) Service Providers 2020

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  • July 2020 Clinical Watch Newsletter

    July 2020 Clinical Watch Newsletter

    In this issue of Clinical Watch, we discuss new antipsychotic medication formulations to tailor the management of schizophrenia and suggest prior authorization criteria for a new treatment for Cushing

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  • June 2020 Clinical Watch Newsletter

    June 2020 Clinical Watch Newsletter

    In this issue of Clinical Watch, we discuss nitrosamine impurities found in widely used medications and suggest prior authorization criteria for a new treatment for heavy menstrual bleeding

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  • Healthcare Payer Operations – Services PEAK Matrix® Assessment 2020

    Healthcare Payer Operations – Services PEAK Matrix® Assessment 2020

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