As GenAI evolves, sticking with a reliable provider ensures stability, security, and faster execution—making trust and alignment more valuable than chasing the newest model.
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The ideal omnichannel experience is one where every interaction builds on the last, enhancing efficiency and customer satisfaction along the way.
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The 2025 hurricane season is expected to be more active than normal, putting pressure on states to deliver relief fast. Outdated systems can’t keep up. Now’s the time to modernize how aid is delivered
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Tighter budgets are leading to stricter enforcement in government healthcare. Learn how agencies can adapt through strategic outsourcing and proactive planning.
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At Conduent, our experts work closely with state and federal agencies to stay ahead of evolving fraud threats, especially those tied to outdated technology and internet-based scams.
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Millions rely on programs like Medicaid, SNAP and TANF, but navigating them shouldn’t feel overwhelming. A better digital experience helps agencies work smarter and save costs.
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Government contact centers are due for a rethink. AI is essential, but it’s only part of the story. Here’s what it takes to modernize operations, reduce costs and serve the public better.
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CMS delays can stall your progress, but smart vendors move fast. Learn how to stay ahead when amendments lag and avoid putting your contract at risk.
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European lessons for building global resilience
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Beyond good intentions: Building resilient government healthcare in a funding crunch
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GenAI represents the next evolution. Unlike earlier tools that assigned numeric relevance scores, GenAI can now provide contextual explanations—describing why a document is relevant.
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Public service isn’t about tools. It’s about people. In government healthcare, AI isn’t the point — trust is.
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Stakeholder management is a continuous process. There are three critical areas that can ensure a smooth transition from POC validation to a meaningful solution implementation
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Discover how Conduent is advancing sustainability through digital transformation, emissions reductions and community initiatives, creating meaningful impact for clients and communities worldwide.
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What public disbursements reveal about the state of local government
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From encryption to automated compliance, the right strategies can safeguard digital assets and ensure regulatory compliance. Discover how next-level document security helps protect sensitive data.
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Discover what customer experience (CX) transformation is and how it can improve your CX strategy.
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Discover how AI is transforming customer experience through engagement, personalization and efficiency.
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What if your commute could cut emissions? Learn how smarter fare systems can make it happen.
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By leveraging AI-powered solutions, financial institutions can stay ahead of fraudulent activities while improving customer trust.
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