Cindy Wiley

Cindy Wiley is a Senior Business Development and Sales Consultant at Conduent. She focuses on the Federal Government market sector and monitors trends, budget priorities, and policy shifts to inform strategy and align offerings with federal customer requirements. Cindy works closely with key government decision makers, channel partners and Conduent product, marketing, operations and legal teams to deliver meaningful and effective solutions for government agencies and the citizens they serve.

about 2 months ago
Your call is important to us: How AI is quietly reshaping government help lines

Government contact centers are due for a rethink. AI is essential, but it’s only part of the story. Here’s what it takes to modernize operations, reduce costs and serve the public better.

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