Federal Services

As expectations rise, child support systems face a human test

State Disbursement Unit model can help your agency reduce administrative burden, improve payment accuracy, and deliver a more transparent experience for families and employers.

Public health is only as strong as its data

Where is public health data really breaking down? More data is not the answer — consistency is. Breakdowns often start earlier than expected. Explore what is driving it.

If people can’t use it, it doesn’t work: A guide to government usability

Conduent’s Anna Sever shares how agencies can simplify experiences, connect services and deliver clearer, more human-centered outcomes.

What trust looks like in a cloud-first government: A better path to public confidence

When systems don't work, residents become frustrated and confidence drops. Conduent’s Anna Sever shares why interoperability, not just cloud, is key to delivering reliable government services.

The quiet flex of services that deliver: How to make government services people can feel working

Discover how Conduent Federal Solutions helps agencies reduce friction, strengthen security, and modernize with confidence.

In government, the era of “please hold” may soon be over

With smarter operations, automation and AI, government agencies are cutting delays and strengthening trust, even as demand and risks rise. Anna Sever explains what is changing and why it matters now.

The Medicaid payments transition survival guide

Modernizing Medicaid is inevitable. Conduent’s Todd Marker shares his Medicaid payments transition survival guide for agencies ready to take payment stability to the next level.

Celebrating Child Support Awareness Month – and 30 Years of Making a Difference

For public servants, the year ahead may feel uncertain. Here’s why it shouldn’t.

Burnout and tight resources are shaping public service in 2026. Conduent’s Anna Sever explores how to fuel the work, and why your own story may hold a surprising source of strength.