Five Essentials for Driving a Positive Customer Experience in 2020
Today, creating a positive customer experience has become a requirement, not just a nice-to-have. CX is a critically important contributor to business success.
Is Your Business Ready for a 5G World?
5G could lead to speeds up to 20 gigabits per second! While everyone would love to see 5G end buffering and loading times, the impact on businesses goes far beyond faster download speeds.
Diversity and Inclusion: Making an Impact on a Global Scale
Strengthening diversity in business leads to improvements across all facets of life: wealth, health and education for all members of society.
Is Machine Learning the Future of Content Moderation?
Advances in content moderation technology are helping to create a safe place for user-driven content online. Though there is no “one size fits all” fix, technology has a valuable role to play