Jerry Kinnick

Vice President and General Manager, Telecom

almost 6 years ago
Exploring the Digital Customer Experience in the Future of Telecom

Digital customer experience channels offer CSPs the flexibility and scalability to meet customer expectations in ways that leave even the most sophisticated multichannel contact centers in the dust.

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almost 6 years ago
Where do strategic partners fit in the race to 5G?

With so many players in this space and pieces in motion, mobile operators will need to be smart about their partnerships. How can strategic partnerships help mobile operators — and their customers...

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