Conduent Blog

Discussing ways to modernize and advance the client and constituent experience

  • Is Machine Learning the Future of Content Moderation?

    Is Machine Learning the Future of Content Moderation?

    Advances in content moderation technology are helping to create a safe place for user-driven content online. Though there is no “one size fits all” fix, technology has a valuable role to play

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  • Welcome to Real Time Payments

    Welcome to Real Time Payments

    As the remainder of the world gears up to introduce their versions of Real Time Payments, global commerce will occur at speeds previously unimaginable.

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  • From Transactions to Interactions: Creating the Future of Customer Experience

    From Transactions to Interactions: Creating the Future of Customer Experience

    Two-thirds of marketers say their companies compete mostly on the basis of customer experience, and that percentage is expected to climb to 81% in the next 2 years.

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  • Electronic Bill Presentment & Payment for Accounts Receivable: Digital Interactions are the Key to Success

    Electronic Bill Presentment & Payment for Accounts Receivable: Digital Interactions are the Key to Success

    Today's EBPP options digitize payments and seamlessly integrate them into AR systems — often reducing turnaround time by several days (or more!).

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  • Conduent Foundation: Employees Leading the Charge to Serve Our Communities

    Conduent Foundation: Employees Leading the Charge to Serve Our Communities

    The Conduent Foundation is proud of its achievements in its early stages and looks forward to completing its goals for 2018. Our success depends on the aspirations of our employees.

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  • HR and Technology: Keeping Employees Engaged

    HR and Technology: Keeping Employees Engaged

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  • From Hands-On to Small Screen: The Evolution of Learning and Development

    From Hands-On to Small Screen: The Evolution of Learning and Development

    Learning and development succeeds when a company's most valuable resource – its people – learn to do things differently.

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  • The Future of Parking

    The Future of Parking

    Innovation and data utilization are creating exciting new opportunities for cities to use parking management to reduce congestion while improving public safety and overall quality of life.

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  • The Increasing Importance of Contract Analytics in Managing Contract Risks

    The Increasing Importance of Contract Analytics in Managing Contract Risks

    Digital and contract analytics capabilities are quickly becoming a pivotal factor for improving contract management. Technology solutions and the right partner can help to minimize exposure to risk

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  • Actionable Insights - The New Service Level Agreement between Service Providers and Clients

    Actionable Insights - The New Service Level Agreement between Service Providers and Clients

    It’s time to start treating transactional execution like the block-and-tackle infrastructure it is, not the prize.

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  • The IoT Extends Far Beyond Consumer Devices and CFOs Have Big Opportunities

    The IoT Extends Far Beyond Consumer Devices and CFOs Have Big Opportunities

    Has your business found ways to increase profitability or reduce costs by adopting IoT technologies while ensuring the best possible customer experiences?

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  • Learning Management through Enabled Data

    Learning Management through Enabled Data

    Learning and development may not be the first department diving into digital and AI transformation within your organization, but don’t let that stop you from getting ready. The digital age demands...

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  • Where do strategic partners fit in the race to 5G?

    Where do strategic partners fit in the race to 5G?

    With so many players in this space and pieces in motion, mobile operators will need to be smart about their partnerships. How can strategic partnerships help mobile operators — and their customers...

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  • Goodbye Transaction Processing, Hello Digital World

    Goodbye Transaction Processing, Hello Digital World

    Consider how the Finance and Accounting (F&A) industries functioned five years ago. Now compare that to how we do things today.

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  • Keeping Pace with the Rapid Nature of Compliance

    Keeping Pace with the Rapid Nature of Compliance

    For far too many companies today, compliance amounts to little more than an expensive process. To make an impact, compliance training needs to be relevant, timely and optimized to deliver the...

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  • Key Takeaways For Your All-Electronic Tolling Plans

    Key Takeaways For Your All-Electronic Tolling Plans

    Investing in all-electronic tolling (AET) keeps drivers moving, improves highway safety and takes strain off highway networks through reduced overall congestion — which are only three of the...

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  • 5 Ways to Combat Exploding Document Review Costs using Analytics

    5 Ways to Combat Exploding Document Review Costs using Analytics

    As the power of technology to aid in document review has grown in recent years, so too have the associated costs

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  • On Being Transgender: My Experience

    On Being Transgender: My Experience

    The Conduent LGBTQ+ Employee Impact Group (EIG) is committed to providing safe spaces for our LGBTQ+ employees to tell their stories, share their unique experiences and, in doing so, foster a...

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  • Top 10 Resources: A GDPR Primer for Employees from the Front Line to the C-Suite

    Top 10 Resources: A GDPR Primer for Employees from the Front Line to the C-Suite

    The European Union’s General Data Protection Regulation—better known as GDPR— impacts anyone who does business with European citizens in Europe. In other words: almost everybody.  

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  • The Necessary Evolution of BPS/BPO

    The Necessary Evolution of BPS/BPO

    Business process services (aka business process outsourcing) is at a crossroads.  In one direction, the focus is on doing traditional BPS/BPO better –– delivering higher quality and better...

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