Conduent Blog

Big Data Makes Way for Integrated Data

Big data was never the end point. It was just the opening volley in the revolution of using data to further business objectives, connect with customers in a more meaningful way.

The Future of Customer Engagement is Omni-channel – and Integrated

The most important question for the future will be: Are those omni-channel engagements fully integrated?

Why Data — and What We Do with It — are the Keys to Changing the US Healthcare Game

Estimated to be worth trillions of dollars, the healthcare sector represents a massive opportunity for large technology companies.

How Technology is Driving the Consumerism of Healthcare

As part of the shift from reactive to proactive care and the emergence of omnichannel outreach to improve patient engagement, a new delivery paradigm is crystalizing in the healthcare space.

How Digital Interactions Are Expanding the Horizons of Healthcare

In the new landscape of value-based care, reimbursements and drug approvals will demand insights into how therapies impact (and improve) human health.

Digital Technology and the Evolution from Reactive to Proactive Patient Care

The way that providers and patients in the U.S. healthcare system have interacted for far too long could be characterized as the "catch and release" paradigm.

How Changing Consumer Habits and Digital Innovations are Shaping the Automotive Industry

Digital innovations shaped by consumer habits will change everything about how we live in our cities, travel on our roadways, and live our lives.

How Will the Housing Shortage Affect Mortgage Loan Processing?

Discussing areas of opportunity that can help accelerate loan pre-approval and loan processing in this era of housing shortages.

From Facilitator-Centric to Self-Directed Learning Models

As organizations move from a “just-in-case” to “just-in-time” approach to learning and development, individual learning styles and preferences are taking center stage.

Insight on Electronic Tolling

Why the Inpatient Prospective Payment System (IPPS) Proposed Rule matters for Medicaid

Medicaid programs typically consider Medicare’s Final Rule when updating their inpatient payment methodologies. Why? The proposed rule offers an early preview of potential changes.

Exploring the Digital Customer Experience in the Future of Telecom

Digital customer experience channels offer CSPs the flexibility and scalability to meet customer expectations in ways that leave even the most sophisticated multichannel contact centers in the dust.

The Role of Omni-channel Outreach in Patient Engagement and Health

Though 2/3 of healthcare providers report having a patient outreach center, a large number of them fall short of creating a true, omnichannel patient experience.

What can manufacturers gain from a digitally connected world? A whole lot.

In 2018, industries are expected to spend $189 billion on IoT solutions in manufacturing. This opens up a whole new world of application possibilities for industries nationwide and across the globe.

Managing Compliance Complexity in the Emerging “Era of the Chief Legal Officer"

The ascent of Chief Legal Officers has brought change to the world of compliance, but also new opportunities –– for those ready, willing and able to adapt.

The Right Loan Servicing Platform Can Digitally Transform Your Business

The right loan servicing and collections platform can help you spark digital transformation across your business. Contact Conduent to schedule a live demo of the system.

Welcome to Real Time Payments

As the remainder of the world gears up to introduce their versions of Real Time Payments, global commerce will occur at speeds previously unimaginable.

Is Machine Learning the Future of Content Moderation?

Advances in content moderation technology are helping to create a safe place for user-driven content online. Though there is no “one size fits all” fix, technology has a valuable role to play

From Transactions to Interactions: Creating the Future of Customer Experience

Two-thirds of marketers say their companies compete mostly on the basis of customer experience, and that percentage is expected to climb to 81% in the next 2 years.

Electronic Bill Presentment & Payment for Accounts Receivable: Digital Interactions are the Key to Success

Today's EBPP options digitize payments and seamlessly integrate them into AR systems — often reducing turnaround time by several days (or more!).