Conduent Blog

2023 Recycling Awareness Week at Conduent: Key initiatives to reduce our global footprint

Key initiatives to reduce our global footprint. Learn about the people and programs that make this possible in our ongoing commitment to reduce our environmental impact.

Five proactive ways to build a happier workforce

Discover 5 proactive ways to boost workforce happiness. Learn strategies for employee engagement, resilience, and growth in our eBook. Optimize your HR today.

The ultimate brand experience stems from exceptional employee and customer interactions

Discover the power of exceptional employee and customer interactions in shaping your brand experience. Learn how data, feedback, and culture play key roles in creating a strong, lasting brand identity

Employee-centric workplaces contribute to happy customers and successful brands

For auto insurance carriers, offsetting medical inflation requires new processes and technology

Discover how automation in auto insurance claims processes can tackle rising medical inflation. Enhance efficiency, cut costs, and ensure regulatory compliance for optimal outcomes. Learn more.

Creating equity in instant payments with the FedNow Service

For the first time, financial institutions of all sizes across the U.S. have equal access to safe, efficient instant payment services with the FedNow(SM) Service.

Five key steps on the road to digital modernization and streamlined data

Discover five key steps that can be a catalyst to your digital evolution and help your organization maximize the value of its data.

Five principles for creating and maintaining thriving CX teams in government

Conduent’s Scott Cade offers insights into how government agencies can elevate CX teams — and constituent satisfaction — to new heights while overcoming common challenges.

The rise of check fraud and how digital payments can help combat it

There were 680,000 reports of check fraud in 2022, twice as many as the year before. Learn how Digital Payments Solutions can combat fraud and ensure payments get routed where they’re supposed to go.

With natural disasters, timely and efficient response is critical to those in financial need

With Natural disasters, timely and efficient response is critical - Four ways agencies can prepare for crises

Reflections on transitioning from military service, and the value of honour and commitment in the workplace

This blog explores how transitioning from a military career into the civilian workforce challenges hundreds of thousands of veterans annually.

Want happy customers? Listen, relate and resolve their challenges with humanity

In this blog, we outline how to synchronize employee, customer and brand experience to deliver excellent CX that equates to happiness.

Driving Toward Sustainable Cities: The real, life-saving impacts of automated traffic enforcement

How advanced technologies are improving public safety, reducing traffic fatalities, and optimizing roadways around the world

Five recession-proofing strategies for uncovering hidden capital

During times of economic instability, cashflow, working capital and business resilience take on heightened importance.

PRIDE Month: Courage, authenticity and building a culture of belonging

Creating the employee, customer and brand experience happiness trifecta

When employees are trained and feel valued, those qualities will show through in how they interact with customers, resulting in positive interactions and positive brand perceptions.

Child support services, collaboration and leadership focus of ERICSA 2023 annual conference

Podcast: Leading the Way to Employee Physical, Financial and Total Wellbeing

Three recession-proofing strategies to enhance customer satisfaction

As successful and resilient enterprises know, customer service maintains the relationships that are the lifeblood of a business.

World Environment Day: Programs making a difference in the Philippines

Enhancing awareness and promoting environmental initiatives where we work, live and serve