Retail and Consumer

How Consumer Behaviors and Expectations are Transforming the Travel Industry

Inspiration to Gratification: How Digital Channels have Changed the Retail Game

There's a compelling argument to be made that digital channels powered by Augmented Reality, Artificial Intelligence and other technologies are already the norm in retail today.

Leveraging Integrated Data for a More Personalized Retail Experience

Now more than ever we see the benefits of an integrated data approach to business processes and problems.

Creating Value in the Age of Digital Interactions

There are some interesting forecasts about the opportunities for businesses to capitalize on improving the digital experience. Gartner projects that by 2020, chatbots, or virtual customer assistants.

Learning How Consumers Interact with Brands: Our 2018 Consumer Experience Report is Coming Soon

We’ve conducted targeted industry surveys for the past several years, surveying tens of thousands of consumers to pinpoint their interactions with brands during various stages in the CX.

Where do strategic partners fit in the race to 5G?

With so many players in this space and pieces in motion, mobile operators will need to be smart about their partnerships. How can strategic partnerships help mobile operators — and their customers...

Case Study: Robotic Process Automation (RPA)

Conduent’s deep process expertise and Robotic Process Automation (RPA) solution helped leading cable operator save costs and improve customer ratings. The post Case Study: Robotic Process...

Effective Employee Onboarding

Onboarding is a journey, not an event. Don't miss a critical step in the engagement of your people. The post Effective Employee Onboarding appeared first on Conduent.

Nurse Case Management - Helping Patients Choose

Patients want unbiased information from people who care about their well-being. Nurse Case Managers can help. The post Nurse Case Management: Helping Patients Choose appeared first on Conduent.

Webinar: Compliance Training in the Digital Age

Hear the experts’ insights on the current and future state of compliance training The post Webinar: Compliance Training in the Digital Age appeared first on Conduent.

Transforming the L&D Function in a Global Enterprise

Discover observations from the field including tips and strategies for a smoother transition. The post Transforming the L&D Function in a Global Enterprise appeared first on Conduent.

Infographic: Conduent Learning Services Content Design & Curation

What is the state of design and development at your organization? How we can help. The post Conduent Learning Services: Content Design & Curation appeared first on Conduent.

Developing a Training Strategy to Enable Virtual Learning Content

The right virtual learning content enablement (LCE) process disseminates across and beyond the organization to a variety of potential audiences. The post Developing a Training Strategy to Enable...

Using Informal Learning to Help Channel Partners Prosper

An effective channel partner learning and development program can drive business growth for you and your channel partners. The post Using Informal Learning to Help Channel Partners Prosper...

The Changing Digital Economy is Built Around Knowledge

Those who know their markets, customers, competitors and technology are in the strongest position to react in the age of digital disruption. The post The Changing Digital Economy is Built Around...

Prepaid Payroll Power-up

5 questions to build a better program The post Prepaid Payroll Power-up appeared first on Conduent.