Chuck Brooks

Charles (Chuck) Brooks serves as Vice President/Client Executive for DHS at Xerox. Xerox is a global product and services company that serves clients in 160 countries. Chuck served in government at the Department of Homeland Security as the first Director of Legislative Affairs for the Science & Technology Directorate. He also spent six years on Capitol Hill as a Senior Advisor to the late Senator Arlen Specter and was Adjunct Faculty Member at Johns Hopkins University where he taught homeland security and Congress. Chuck has an MA in International relations from the University of Chicago, and a BA in Political Science from DePauw University. Chuck is published on the subjects of innovation, public/private partnerships, emerging technologies, and issues of cybersecurity.

  • Solving Problems with Technology Convergence

    Solving Problems with Technology Convergence

    Social media, mobility, analytics and cloud technologies are transformational catalysts for communication and transactional relationships. They are rapidly becoming staples to the way people...

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  • Dick Tracy and the Benefits of Virtual Government

    Dick Tracy and the Benefits of Virtual Government

    Do you remember Dick Tracy? The 1930s comic strip detective solved crime using advanced gadgetry. His iconic two-way wrist radio was extremely futuristic for its time yet look at us now. Nearly...

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  • Do You Have What it Takes to be a Chief Data Officer in Government?

    Do You Have What it Takes to be a Chief Data Officer in Government?

    We are in the information age and data is the currency of every industry, business and government agency....

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  • Chief Data Officers in the Government – What Role Should They Play?

    Chief Data Officers in the Government – What Role Should They Play?

    The volume of data available to and collected by the public and private sectors has exploded in recent years....

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  • Stop Worrying and Love Tech: Advancements Paving the Future

    Stop Worrying and Love Tech: Advancements Paving the Future

    If you think about the transformative role that technology plays in our lives, it’s easy to question how much...

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  • 2015 Is All About IT Consolidation … Again

    2015 Is All About IT Consolidation … Again

    As we enter 2015, every organization – public or private – has hopefully set their business goals and...

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  • Is Two Better Than One? The Public-Private Partnership

    Is Two Better Than One? The Public-Private Partnership

    Public-private partnerships have become essential for many government agencies, borrowing from the old adage –...

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  • Servicing the Internet of Things and the New Digital Economy

    Servicing the Internet of Things and the New Digital Economy

    We are emerging into a digital era comprised of more than 50 billion connected devices, smart cities, smart...

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  • Keeping Pace With a Streamlined Service Approach

    Keeping Pace With a Streamlined Service Approach

    When it comes to customer service, government agencies today face a tall task – meeting constituent...

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  • Mobile Apps Continue to Shape Government Agencies

    Mobile Apps Continue to Shape Government Agencies

    According to Flurry, an application analytics provider, users spend 2 hours and 42 minutes per day on mobile...

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  • For Customer Care, Please DM @DHSGov

    For Customer Care, Please DM @DHSGov

    Over the past decade, customer service in every industry – including the public sector – has completely...

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  • Native Americans and Border Security – Reinforcement from Our Oldest Residents

    Native Americans and Border Security – Reinforcement from Our Oldest Residents

    There are a few issues that are bound to surface in discussions around the state of the U.S. – the economy,...

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  • IoT the New Frontier of Technology Convergence

    IoT the New Frontier of Technology Convergence

    Simply put, the Internet of Things (IoT) is the concept of connecting any device to the internet, from home...

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  • The U.S. Border Crisis Brings Attention to Advanced Technology

    The U.S. Border Crisis Brings Attention to Advanced Technology

    Border security has been a hot topic recently, and it’s one we’ve already explored in this blog on The...

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  • Can Wearable Technology Improve Government Services?

    Can Wearable Technology Improve Government Services?

    Wearable technology is an emerging global market with exciting momentum. According to market research...

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  • LinkedIn: Deciphering and Maximizing the Professional Networking Service

    LinkedIn: Deciphering and Maximizing the Professional Networking Service

    Since launching in 2003, the social networking service LinkedIn has become an increasingly popular avenue for...

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  • How the Federal Government is Retaining Millennial Talent

    How the Federal Government is Retaining Millennial Talent

    Millennials will make up 50 percent of the U.S. workforce by 2020 and 75 percent of the global workforce by...

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  • Transaction Processing is at the Root of Data Analytics

    Transaction Processing is at the Root of Data Analytics

    As a society, we are becoming increasingly transactional. Our lives revolve around processing activities...

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  • Attracting Younger Talent to Government is No Laughing Matter

    Attracting Younger Talent to Government is No Laughing Matter

    It seems that clowns and the government have a lot more in common than we may think. How? A shortage of talent....

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  • Let’s Get Digital: A Preview of the 2014 Digital Government Survey

    Let’s Get Digital: A Preview of the 2014 Digital Government Survey

    The Obama administration in 2012 made its mark in the United States federal government history by taking...

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