Craig Sprankle

Craig Sprankle is a Solution Architect for Payments and Child Support Solutions at Conduent, helping government agencies modernize operations, improve service delivery, and lower costs. He brings more than 15 years of child support services experience, including Digital Payment, Customer Service, and State Disbursement Unit (SDU) implementations. Craig is a certified Project Management Professional (PMP) and holds a Bachelor of Science degree from Franklin University.

7 days ago
As expectations rise, child support systems face a human test

State Disbursement Unit model can help your agency reduce administrative burden, improve payment accuracy, and deliver a more transparent experience for families and employers.

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9 months ago
Reimagining the customer experience: How AI is transforming child support services

Generative AI is slowly redefining how government agencies support families in need

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