Commercial

  • The Road to Customer Loyalty: 5 Takeaways

    The Road to Customer Loyalty: 5 Takeaways

    How can organizations serve customer needs today while creating long-lasting customer loyalty for the future?

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  • Approaches for Better HCP Engagement

    Approaches for Better HCP Engagement

    There is a growing demand in pharma for solutions that offer a data-driven approach to engage with healthcare providers in a scalable way. The end goal is to create a better end-to-end experience.

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  • Digital Engagement in Pharma: Staying Ahead of Patient Needs to Shape Better Outcomes

    Digital Engagement in Pharma: Staying Ahead of Patient Needs to Shape Better Outcomes

    For pharma to thrive, it must adapt to using technologies like text messages, emails and IVR in thoughtful new ways to automate and to simplify the approach to patient engagement.

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  • How Contact Centers Can Make Data More Actionable

    How Contact Centers Can Make Data More Actionable

    Contact centers should track data that correlates to agent performance, customer profiles and business insights. Then use that data intentionally for maximum CX impact.

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  • Tackling Huge Legal Bills Starts with The Humble Invoice

    Tackling Huge Legal Bills Starts with The Humble Invoice

    By digitising legal invoice review, complex organisations like the NHS can identify and eliminate legal spend leakage, save time, and deliver improved outcomes through enhanced data insight.

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  • Making Progress to Expand Employment Opportunities for the Visually Impaired

    Making Progress to Expand Employment Opportunities for the Visually Impaired

    Conduent trainers were recognized by the SC Governor’s Committee on Employment of People with Disabilities for their work developing training for the visually impaired.

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  • Thinking Forward at NCSEA’s 2021 Leadership Symposium

    Thinking Forward at NCSEA’s 2021 Leadership Symposium

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  • How the Pandemic Has Changed Child Support Programs

    How the Pandemic Has Changed Child Support Programs

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  • Digital Transformation in Healthcare: Three Disruptions Reshaping the Landscape

    Digital Transformation in Healthcare: Three Disruptions Reshaping the Landscape

    Healthcare disruption is increasingly being viewed through a strategic lens, where forward-thinkers see the benefits of intentional, strategic disruption to drive positive change.

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  • Engaging Through Print — Why It’s Still Important

    Engaging Through Print — Why It’s Still Important

    Despite a multitude of digital interaction channels, print communications have stood the test of time. Businesses who understand why are using print for strategic advantage.

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  • Chat Messages and eDiscovery: How to Ease the Burden and Get the Full Picture

    Chat Messages and eDiscovery: How to Ease the Burden and Get the Full Picture

    It goes to follow that you cannot get a full picture of communication without including instant messaging. This is especially true for litigators evaluating chat messages for eDiscovery.

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  • 4 Career Lessons for Military Veterans

    4 Career Lessons for Military Veterans

    Adam Appleby shares four key lessons that all veterans can use as they transition from military life to success in the civilian workforce.

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  • Celebrating and Supporting: Pride in India

    Celebrating and Supporting: Pride in India

    As in other cultures around the world, India’s culture hasn’t traditionally been easy for the LGBTQIA+ community.

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  • Tethered Together: Lessons in Teamwork, Discipline and Understanding

    Tethered Together: Lessons in Teamwork, Discipline and Understanding

    During a recent Q&A discussion, Andrea Rigobello shared this incredible story of how he and Arjola Dedaj became training partners and what they’ve accomplished together.

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  • 3 Ways to Tell Stories of Health Disparities

    3 Ways to Tell Stories of Health Disparities

    Given the diverse makeup of many communities throughout the U.S., how can groups most likely to experience health disparities be identified at the local level? Start with reliable data.

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  • Juneteenth – What it Means to Me

    Juneteenth – What it Means to Me

    Juneteenth is a time for us all to reflect on our journey. It's a time to show appreciation for those who endured so much, and it's a time for renewed focus on the road ahead.

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  • Celebrating Fathers and Families on Father’s Day 2021

    Celebrating Fathers and Families on Father’s Day 2021

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  • A Road Trip For the Ages with ERICSA

    A Road Trip For the Ages with ERICSA

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  • LADOT Creates Inclusive Parking Programs with the Help of Conduent Transportation Technology

    LADOT Creates Inclusive Parking Programs with the Help of Conduent Transportation Technology

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  • Celebrating 30 Years of Child Support Partnership

    Celebrating 30 Years of Child Support Partnership

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