Commercial

The IoT Extends Far Beyond Consumer Devices and CFOs Have Big Opportunities

Has your business found ways to increase profitability or reduce costs by adopting IoT technologies while ensuring the best possible customer experiences?

Why a Persona-Based Approach to Compensation and Benefits can make a Big Impact on Your Organization

Defining the demographics in your workplace, and communication preferences across the generations, is an important step in developing a persona-based communication strategy. How is your...

CMS re-release of clinical laboratory fee schedule payment rates a reminder to keep eye on updates

Infographic: The State of Customer Experience

Every one of your customers is unique, and that means no two customer journeys are exactly alike.

CMS Launches New Bundled Payment Initiative

Medicaid Payment Perspectives helps Medicaid programs and other payers improve the methods used to purchase care and services for their beneficiaries.

When I get older, losing my hair, many years from now!

According to Age UK, one in six people over the age of 80 have dementia and only 43% of those with dementia have been diagnosed. Dementia is a progressive disorder that affects how...

Learning Management through Enabled Data

Learning and development may not be the first department diving into digital and AI transformation within your organization, but don’t let that stop you from getting ready. The digital age demands...

Where do strategic partners fit in the race to 5G?

With so many players in this space and pieces in motion, mobile operators will need to be smart about their partnerships. How can strategic partnerships help mobile operators — and their customers...

Goodbye Transaction Processing, Hello Digital World

Consider how the Finance and Accounting (F&A) industries functioned five years ago. Now compare that to how we do things today.

Keeping Pace with the Rapid Nature of Compliance

For far too many companies today, compliance amounts to little more than an expensive process. To make an impact, compliance training needs to be relevant, timely and optimized to deliver the...

Key Takeaways For Your All-Electronic Tolling Plans

Investing in all-electronic tolling (AET) keeps drivers moving, improves highway safety and takes strain off highway networks through reduced overall congestion — which are only three of the...

Oh! What a tangled web we weave

Guaranteed Minimum Pensions were meant to replace the additional UK State Pension which itself was discriminatory in having unequal retirement ages.

5 Ways to Combat Exploding Document Review Costs using Analytics

As the power of technology to aid in document review has grown in recent years, so too have the associated costs

On Being Transgender: My Experience

The Conduent LGBTQ+ Employee Impact Group (EIG) is committed to providing safe spaces for our LGBTQ+ employees to tell their stories, share their unique experiences and, in doing so, foster a...

Top 10 Resources: A GDPR Primer for Employees from the Front Line to the C-Suite

The European Union’s General Data Protection Regulation—better known as GDPR— impacts anyone who does business with European citizens in Europe. In other words: almost everybody.  

Thinking Outside the Box: How to rein in spiraling administration costs in healthcare

The Necessary Evolution of BPS/BPO

Business process services (aka business process outsourcing) is at a crossroads.  In one direction, the focus is on doing traditional BPS/BPO better –– delivering higher quality and better...

Slow progress on the dashboard

We live in a world increasingly reliant on technology and online services. Yet it is currently far from straightforward for people with membership of a number of different pension schemes to see...

Language Matters: Creating Inclusive Language

Note: Underlined words are defined in the glossary at the end of this article. Sticks and stones will break your bones, but words will never hurt you. As a child, this was the most egregious lie I...