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  • Are you really set-up to tackle SARs?

    Are you really set-up to tackle SARs?

    It’s now four months since a new Subject Access Request (SAR) regime came into force. You’ll be familiar with the provisions of the General Data Protection Regulation (GDPR).

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  • How Robotic Process Automation (RPA) is Changing Training Administration

    How Robotic Process Automation (RPA) is Changing Training Administration

    Training administrators are the unsung heroes of many learning and development (L&D) departments.

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  • Conduent Shares Risk Mitigation Insights at APTA 2018

    Conduent Shares Risk Mitigation Insights at APTA 2018

    Approximately 1,700 public transportation executives attended APTA’s 2018 Annual Meeting, which included conference sessions on public transportation technology and mobility advances.

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  • 7 Ways Financial Institutions Can Encourage the Adoption of e-Bills and e-Statements

    7 Ways Financial Institutions Can Encourage the Adoption of e-Bills and e-Statements

    As banks and other financial institutions focus on building more effective digital capabilities into their processes, consumer adoption of paperless bills and statements is essential for success.

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  • Medicaid Programs Should Take Notice as Services Gravitate to Outpatient Settings

    Medicaid Programs Should Take Notice as Services Gravitate to Outpatient Settings

    This healthcare trend will affect Medicaid program budgets, beneficiary access, service quality, and inpatient/outpatient payment methods and rate setting.

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  • The Link Between National Disability Employment Awareness Month and Transit

    The Link Between National Disability Employment Awareness Month and Transit

    At Conduent, we are committed to providing an accessible, diverse workplace. In particular, we are proud to be a trusted partner providing accessible solutions to a number of US transit agencies.

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  • Independent Medical Review Checkup

    Independent Medical Review Checkup

    Since 2013, the California’s workers compensation system has resolved utilization review (UR) disputes regarding medical necessity through a process called independent medical review (IMR).

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  • At Conduent, Transformation Happens on a Continuum

    At Conduent, Transformation Happens on a Continuum

    The purpose of Continuum was to discuss the shifting expectations of end-users and emerging operating models necessary to meet those expectations.

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  • Infographic: Continuum 2018 - Executive Perspectives

    Infographic: Continuum 2018 - Executive Perspectives

    During Conduent’s Continuum 2018 conference, we polled leaders on the evolving business landscape. The following infographic delivers a snapshot of what they had to say.

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  • Standardization and Data Governance Matter More than Ever in Healthcare IT

    Standardization and Data Governance Matter More than Ever in Healthcare IT

    Health systems have demonstrated the value of providing clinicians with insights at the point of care through analytics projects based on the records of the current population.

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  • A Comprehensive Vision with No Roadway Fatalities Requires Enforcement Technology

    A Comprehensive Vision with No Roadway Fatalities Requires Enforcement Technology

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  • Using Data and Analytics to Prevent Healthcare-Associated Infections

    Using Data and Analytics to Prevent Healthcare-Associated Infections

    Every week it seems like there's a report about a new super bug that can put you at risk when you're in a hospital.

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  • Big Data Makes Way for Integrated Data

    Big Data Makes Way for Integrated Data

    Big data was never the end point. It was just the opening volley in the revolution of using data to further business objectives, connect with customers in a more meaningful way.

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  • Report: What Citizens Want From Digital Government Services

    Report: What Citizens Want From Digital Government Services

    The decrease in interactions between providers and consumers appears to be accelerating consumer dissatisfaction. The post Citizen Experience Report 2018 appeared first on Conduent.

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  • Infographic: Creating Better Digital Interactions between Citizens and Government

    Infographic: Creating Better Digital Interactions between Citizens and Government

    The Center for Digital Government (CDG) conducted a national survey on behalf of Conduent of more than 2,000 citizens to better understand their perspectives on government service delivery.

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  • The Future of Customer Engagement is Omni-channel – and Integrated

    The Future of Customer Engagement is Omni-channel – and Integrated

    The most important question for the future will be: Are those omni-channel engagements fully integrated?

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  • Opening Doors to Eligibility Services with Omni-Channel Options

    Opening Doors to Eligibility Services with Omni-Channel Options

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  • New Survey Data Says: In the Age of Digital Interactions, Citizens Expect More from Government Agencies

    New Survey Data Says: In the Age of Digital Interactions, Citizens Expect More from Government Agencies

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  • Child Support Leaders Gather for NCSEA Leadership Symposium

    Child Support Leaders Gather for NCSEA Leadership Symposium

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  • Why Data — and What We Do with It — are the Keys to Changing the US Healthcare Game

    Why Data — and What We Do with It — are the Keys to Changing the US Healthcare Game

    Estimated to be worth trillions of dollars, the healthcare sector represents a massive opportunity for large technology companies.

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