Our Latest Content

Healthcare Subrogation: How Healthcare Payers Could Recoup Billions in Recovery Savings

Successful subrogation means a refund for healthcare payers and their members. Learn about the latest industry trends and how to recoup the most savings.

Legislation Paves the Way for Bus Lane Enforcement in California

Enables agencies to install automated, forward-facing parking control devices on city-owned public transit vehicles, to record parking violations occurring in bus transit-only lanes and at bus stops.

Life and Work: 4 Ways to Strike a Balance

Conduent Global Head of Commercial Healthcare Sheila Curr joined Nischala Murthy Kaushik, CMO at HFS Research, for an episode of the Shero Diaries podcast to share some perspectives on leadership.

Digital Transformation is Calling... Are Banks Answering?

Banking is embedded in everything we do, shifting the way we think about payments, transactions and interactions. To be successful, financial institutions must deliver on consumer expectations.

Behind the Numbers, Underscoring our Commitment to Serve

Ensuring State Open Enrollment Program Success

Knowledge is Power: Putting My Previvor Plan into Action

During Breast Cancer Awareness Month 2021, and every day, it's important that people understand their health risks and the things they can do to protect themselves.

Digital Engagement in Pharma: Staying Ahead of Patient Needs to Shape Better Outcomes

For pharma to thrive, it must adapt to using technologies like text messages, emails and IVR in thoughtful new ways to automate and to simplify the approach to patient engagement.

Approaches for Better HCP Engagement

There is a growing demand in pharma for solutions that offer a data-driven approach to engage with healthcare providers in a scalable way. The end goal is to create a better end-to-end experience.

Automated Traffic Enforcement Opportunities on the Rise

The Road to Customer Loyalty: 5 Takeaways

How can organizations serve customer needs today while creating long-lasting customer loyalty for the future?

Talking About Open Enrollment​ With Todd Berkley

How Contact Centers Can Make Data More Actionable

Contact centers should track data that correlates to agent performance, customer profiles and business insights. Then use that data intentionally for maximum CX impact.

Tackling Huge Legal Bills Starts with The Humble Invoice

By digitising legal invoice review, complex organisations like the NHS can identify and eliminate legal spend leakage, save time, and deliver improved outcomes through enhanced data insight.

Showcasing Digital Solutions at APHSA ISM 2021

Making Progress to Expand Employment Opportunities for the Visually Impaired

Conduent trainers were recognized by the SC Governor’s Committee on Employment of People with Disabilities for their work developing training for the visually impaired.

Are You Ready for the rEVolution?

Separation and Severance: Understanding Your Options as an Employer

Here’s what you need to know about severance right now — and how can you make the best decisions for both your outgoing employees and the future of your business.

Pricing Loading Zone Curb Space to Better Meet Demand

Thinking Forward at NCSEA’s 2021 Leadership Symposium