Engagement and Enthusiasm at NCSEA Policy Forum 2023

Conduent is proud to be a Platinum Corporate Sponsor of NCSEA. Our team of child support subject matter experts participate in the conference and other NCSEA activities throughout the year.

Conduent Transportation helps expand campaign to aid and assist vulnerable members of the public

In 2021, Conduent Transportation identified an opportunity to help address violence against women, girls, and vulnerable people by expanding the Ask for Angela campaign beyond the hospitality industry

A Season for Children

The month of December is a busy month, filled with holidays and celebrations, many of which include gift-giving and good food -- lots and lots of good food! Children are the heart of the celebrations

New Experiences and Familiar Faces at WICSEC 2022

When it comes to customer experience, technology has one job

Ultimately, CXM is about the ability to demonstrate that you can deliver optimal value to customers and extract optimal value from those interactions.

Enabling the human side of digital

At the recent Customer Contact Week (CCW) conference in Nashville, we sat down with a team of CX experts - during the “How to Enable the Human Side of Digital” session.

Creating fast, modern, and safe rider journeys

Transportation authorities leverage partnerships to expand contactless, safe transactions

In a digital world, paper checks just don’t cut it

Consumers are driving a revolution in digital payments and industries are challenged to meet customer expectations or lose their business.

Delivering total rewards in a post-pandemic world

Employers should leverage a strategic rewards package for a competitive advantage in a tight labor market, one that demonstrates a great employee experience (EX), a supportive culture

Growing, evolving, and sustaining a loved workplace culture

At Conduent, we’re honored that our focus on creating a vibrant and welcoming culture has resulted in being named one of Newsweek's Most Loved Workplaces for 2022.

Conduent wins prestigious Brandon Hall Award for learning and development certification program

Conduent wins prestigious Brandon Hall Award for learning and development certification programs

Laura B: Listening to Ensure Members Feel Understood

Mary Beth K: Helping Members to Help Themselves — With a Smile

Lakshmi K: A Gentle Reminder to Take Care of Health

Don B: Building Rapport with Agents and Members

Marissa C: Treating Members Like Family

Sandra P: Reaching Out to Remove Barriers

On Being Transgender: My Experience

The Conduent LGBTQ+ Employee Impact Group (EIG) is committed to providing safe spaces for our LGBTQ+ employees to tell their stories, share their unique experiences and, in doing so, foster a...

Making progress in the transition to value-based care

The transition from fee-for-service to value-based care is steadily advancing, but the industry is still in the early stages of making this significant move.