Conduent Insights Hub
Government contact centers are due for a rethink. AI is essential, but it’s only part of the story. Here’s what it takes to modernize operations, reduce costs and serve the public better.
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CMS delays can stall your progress, but smart vendors move fast. Learn how to stay ahead when amendments lag and avoid putting your contract at risk.
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European lessons for building global resilience
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Beyond good intentions: Building resilient government healthcare in a funding crunch
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GenAI represents the next evolution. Unlike earlier tools that assigned numeric relevance scores, GenAI can now provide contextual explanations—describing why a document is relevant.
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Public service isn’t about tools. It’s about people. In government healthcare, AI isn’t the point — trust is.
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Stakeholder management is a continuous process. There are three critical areas that can ensure a smooth transition from POC validation to a meaningful solution implementation
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Discover how Conduent is advancing sustainability through digital transformation, emissions reductions and community initiatives, creating meaningful impact for clients and communities worldwide.
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What public disbursements reveal about the state of local government
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From encryption to automated compliance, the right strategies can safeguard digital assets and ensure regulatory compliance. Discover how next-level document security helps protect sensitive data.
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Discover what customer experience (CX) transformation is and how it can improve your CX strategy.
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Discover how AI is transforming customer experience through engagement, personalization and efficiency.
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What if your commute could cut emissions? Learn how smarter fare systems can make it happen.
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By leveraging AI-powered solutions, financial institutions can stay ahead of fraudulent activities while improving customer trust.
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Conduent is always thinking about how we can use GenAI to improve processes that are already in place— not just automating but improving the overall quality and efficiency of legal operations.
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Category management is a powerful strategy for optimizing procurement and driving value, but when mismanaged, it can lead to inefficiencies, increased costs and missed opportunities.
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Since the mid-2000s, Conduent has effectively utilized AI in over 25 solutions to streamline workflows, improve security, accelerate operations and create better outcomes for our clients.
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PFAS, or “forever chemicals”, are everywhere: in water, soil and even human blood. See advanced surveillance tools can help health agencies detect risks, monitor trends and protect communities.
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Maven allows public health officials to monitor, report, and understand disease outbreaks in real-time.
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How EMV chips safeguard cardholder data
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