Our Latest Content

Five Essentials for Driving a Positive Customer Experience in 2020

Today, creating a positive customer experience has become a requirement, not just a nice-to-have. CX is a critically important contributor to business success.

The Time to Embrace Account-Based Ticketing is Now

Those attending Transport Ticketing Global later this month don’t have to look too far afield to appreciate why their presence at Olympia London matters so much...

Making Progress on Corporate Social Responsibility

Since becoming a public company in 2017, Conduent has accomplished many firsts. And today we are very proud to share our first-ever Corporate Social Responsibility Report

Re-envisioning Customer Service for Tolling

As consumers we have seen a transformation in customer service from the traditional ways once used to interact with service providers.

Automating AP Workflows for Better Outcomes

At Conduent, we’re not just using technology to transform our clients’ mission-critical operations. We’re transforming the way we operate too...

Using Augmented Reality to Influence Better Patient Outcomes

Augmented Reality enables the physical environment or object to become a digital portal to relevant, personalized information that can be tailored to inform users...

Rethinking the Use of Parking to Help Fight Homelessness

While the notion of “smart cities” traditionally encompasses improved digital information sharing and responsive governance to improve public services, the definition is ever evolving.

Surveillance Data Is Integral to Improving HIV Prevention and Care

Four Key Takeaways from Compliance Week Europe

The official topic was “Digital Transformation – Issues in Risk & Compliance” and the discussion was lively and productive...

A Closer Look at Blockchain for Public Sector Use

Best Practice Advice for State Social Services EBT Procurements

EBT’s Analytic Advantages for Public Social Services

The Success of Our Big Data World Depends on Risk and Compliance Leaders

According to IOT Analytics, the number of connected devices in use worldwide exceeded 17 billion, with the number of IoT devices at 7 billion.

How Auto Suppliers Can Drive Investment in an Era of Disruption

The automotive industry is having its disruptive moment. The triple whammy of zero emission vehicle (ZEV) technology, autonomous vehicles and a shift from car sales to mobility services is changing

How Trees Can Inspire New Ideas

Bringing ‘the Force’ with Them to EBT Next Gen 2019

Why I Came for the Conduent Hackathon and Stayed for a Career

I first heard about Conduent in the summer of 2019, when I learned that the company was hosting a Blockchain Hackathon in Hyderabad, India

MaaS: What Commuters, Providers and Local Authorities Really Want

Syndicat Mixte Intermodal Régional de Transports (SMIRT) represents 14 separate local transportation authorities and covers a population in excess of three million people across northern France.

Recovering Millions from Your AP Process

Accounts payable (AP) is often considered the least complex of the activities carried out within the finance and accounting function

Geography Matters: How to Build City Mobility One Continent at a Time