Honoring legacies by embracing equity

Principles and guidelines to jumpstart your organization’s commitment to equity in the workplace.

ConduentCares, India: Sustainability efforts for our environment and communities

Global Recycling Day is March 18th.

Why updating OMB race and ethnicity data standards matters for health equity

Three key strategies for small to mid-sized healthcare payers in the Medicare Advantage market

The MA market has been dominated by a handful of large healthcare plans, but as demand for these plans grows, more and more regional plans and startups are seeing opportunities to enter the market.

When Reducing Costs, Cutting Customer Experience Isn’t the Answer

When Reducing Costs, Cutting Customer Experience Isn’t the Answer

Driving Toward Sustainable Cities: Enhancing accessibility and optimizing passenger flows

Driving Toward Sustainable Cities: Enhancing accessibility and optimizing passenger flows

For telcos, simplifying convergence is the best way to deliver customer service excellence

Policy, engagement, families take center stage at National Child Support Enforcement Association 2023 Policy Forum

Podcast: Getting Total Rewards Right​ in an Evolving HR and Benefits Environment

Employers must leverage a strategic rewards package for a competitive advantage in a tight labor market -- one that demonstrates a great employee experience (EX), a supportive culture, and the full va

From Bare Minimum to Enthusiastic – Ways to Engage Your Workforce

Engagement and Enthusiasm at NCSEA Policy Forum 2023

Conduent is proud to be a Platinum Corporate Sponsor of NCSEA. Our team of child support subject matter experts participate in the conference and other NCSEA activities throughout the year.

Conduent Transportation helps expand campaign to aid and assist vulnerable members of the public

In 2021, Conduent Transportation identified an opportunity to help address violence against women, girls, and vulnerable people by expanding the Ask for Angela campaign beyond the hospitality industry

A Season for Children

The month of December is a busy month, filled with holidays and celebrations, many of which include gift-giving and good food -- lots and lots of good food! Children are the heart of the celebrations

New Experiences and Familiar Faces at WICSEC 2022

When it comes to customer experience, technology has one job

Ultimately, CXM is about the ability to demonstrate that you can deliver optimal value to customers and extract optimal value from those interactions.

Enabling the human side of digital

At the recent Customer Contact Week (CCW) conference in Nashville, we sat down with a team of CX experts - during the “How to Enable the Human Side of Digital” session.

Creating fast, modern, and safe rider journeys

Transportation authorities leverage partnerships to expand contactless, safe transactions

In a digital world, paper checks just don’t cut it

Consumers are driving a revolution in digital payments and industries are challenged to meet customer expectations or lose their business.

Delivering total rewards in a post-pandemic world

Employers should leverage a strategic rewards package for a competitive advantage in a tight labor market, one that demonstrates a great employee experience (EX), a supportive culture