After the storm, before the aid
The 2025 hurricane season is expected to be more active than normal, putting pressure on states to deliver relief fast. Outdated systems can’t keep up. Now’s the time to modernize how aid is delivered
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Our Latest Content
Welcome to our Hub! We hope you find something interesting to read, watch and share.
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In healthcare, when money runs out, scrutiny sets in
Tighter budgets are leading to stricter enforcement in government healthcare. Learn how agencies can adapt through strategic outsourcing and proactive planning.
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Your call is important to us: How AI is quietly reshaping government help lines
Government contact centers are due for a rethink. AI is essential, but it’s only part of the story. Here’s what it takes to modernize operations, reduce costs and serve the public better.
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The waiting room: Getting work done when things slow down
CMS delays can stall your progress, but smart vendors move fast. Learn how to stay ahead when amendments lag and avoid putting your contract at risk.
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Public health knows no borders or limits
European lessons for building global resilience
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The end of fragmented care
Beyond good intentions: Building resilient government healthcare in a funding crunch
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The opportunities and risks using GenAI for legal review
GenAI represents the next evolution. Unlike earlier tools that assigned numeric relevance scores, GenAI can now provide contextual explanations—describing why a document is relevant.
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In government healthcare, AI is the tool, not the point
Public service isn’t about tools. It’s about people. In government healthcare, AI isn’t the point — trust is.
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Effective stakeholder management: The key to advancing your GenAI POC and realizing its benefits
Stakeholder management is a continuous process. There are three critical areas that can ensure a smooth transition from POC validation to a meaningful solution implementation
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From progress to purpose: Celebrating Earth Day 2025
Discover how Conduent is advancing sustainability through digital transformation, emissions reductions and community initiatives, creating meaningful impact for clients and communities worldwide.
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Checks, cash, and the cost of clinging to old systems
What public disbursements reveal about the state of local government
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Paperless, painless … and perfect?
From encryption to automated compliance, the right strategies can safeguard digital assets and ensure regulatory compliance. Discover how next-level document security helps protect sensitive data.
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What is Customer Experience (CX) Transformation?
Discover what customer experience (CX) transformation is and how it can improve your CX strategy.
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AI in CX: What two years have taught us
Discover how AI is transforming customer experience through engagement, personalization and efficiency.
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Driving Toward Sustainable Cities: More sustainable transit starts at the fare
What if your commute could cut emissions? Learn how smarter fare systems can make it happen.
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The role of AI in detecting financial anomalies and fraud
By leveraging AI-powered solutions, financial institutions can stay ahead of fraudulent activities while improving customer trust.
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GenAI in the legal industry: Navigating the new frontier
Conduent is always thinking about how we can use GenAI to improve processes that are already in place— not just automating but improving the overall quality and efficiency of legal operations.
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Five ways to avoid category mismanagement and drive long-term success
Category management is a powerful strategy for optimizing procurement and driving value, but when mismanaged, it can lead to inefficiencies, increased costs and missed opportunities.
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How GenAI can reinvent procurement contract analytics
Since the mid-2000s, Conduent has effectively utilized AI in over 25 solutions to streamline workflows, improve security, accelerate operations and create better outcomes for our clients.
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The forever chemicals: The race to track exposure
PFAS, or “forever chemicals”, are everywhere: in water, soil and even human blood. See advanced surveillance tools can help health agencies detect risks, monitor trends and protect communities.
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