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Conduent Shares Risk Mitigation Insights at APTA 2018

Approximately 1,700 public transportation executives attended APTA’s 2018 Annual Meeting, which included conference sessions on public transportation technology and mobility advances.

7 Ways Financial Institutions Can Encourage the Adoption of e-Bills and e-Statements

As banks and other financial institutions focus on building more effective digital capabilities into their processes, consumer adoption of paperless bills and statements is essential for success.

Medicaid Programs Should Take Notice as Services Gravitate to Outpatient Settings

This healthcare trend will affect Medicaid program budgets, beneficiary access, service quality, and inpatient/outpatient payment methods and rate setting.

The Link Between National Disability Employment Awareness Month and Transit

At Conduent, we are committed to providing an accessible, diverse workplace. In particular, we are proud to be a trusted partner providing accessible solutions to a number of US transit agencies.

Independent Medical Review Checkup

Since 2013, the California’s workers compensation system has resolved utilization review (UR) disputes regarding medical necessity through a process called independent medical review (IMR).

At Conduent, Transformation Happens on a Continuum

The purpose of Continuum was to discuss the shifting expectations of end-users and emerging operating models necessary to meet those expectations.

Infographic: Continuum 2018 - Executive Perspectives

During Conduent’s Continuum 2018 conference, we polled leaders on the evolving business landscape. The following infographic delivers a snapshot of what they had to say.

Standardization and Data Governance Matter More than Ever in Healthcare IT

Health systems have demonstrated the value of providing clinicians with insights at the point of care through analytics projects based on the records of the current population.

A Comprehensive Vision with No Roadway Fatalities Requires Enforcement Technology

Using Data and Analytics to Prevent Healthcare-Associated Infections

Every week it seems like there's a report about a new super bug that can put you at risk when you're in a hospital.

Big Data Makes Way for Integrated Data

Big data was never the end point. It was just the opening volley in the revolution of using data to further business objectives, connect with customers in a more meaningful way.

Report: What Citizens Want From Digital Government Services

The decrease in interactions between providers and consumers appears to be accelerating consumer dissatisfaction. The post Citizen Experience Report 2018 appeared first on Conduent.

Infographic: Creating Better Digital Interactions between Citizens and Government

The Center for Digital Government (CDG) conducted a national survey on behalf of Conduent of more than 2,000 citizens to better understand their perspectives on government service delivery.

The Future of Customer Engagement is Omni-channel – and Integrated

The most important question for the future will be: Are those omni-channel engagements fully integrated?

Opening Doors to Eligibility Services with Omni-Channel Options

New Survey Data Says: In the Age of Digital Interactions, Citizens Expect More from Government Agencies

Child Support Leaders Gather for NCSEA Leadership Symposium

Why Data — and What We Do with It — are the Keys to Changing the US Healthcare Game

Estimated to be worth trillions of dollars, the healthcare sector represents a massive opportunity for large technology companies.

A Fast, Low-Risk Approach to Child Support System Modernization

Technology can be a powerful force for change, and when an industry is transformed by a wave of technology implementations, that effect is multiplied.

How Technology is Driving the Consumerism of Healthcare

As part of the shift from reactive to proactive care and the emergence of omnichannel outreach to improve patient engagement, a new delivery paradigm is crystalizing in the healthcare space.