Conduent

What is Customer Experience (CX) Transformation?

Discover what customer experience (CX) transformation is and how it can improve your CX strategy.

Driving Toward Sustainable Cities: More sustainable transit starts at the fare

What if your commute could cut emissions? Learn how smarter fare systems can make it happen.

The role of AI in detecting financial anomalies and fraud

By leveraging AI-powered solutions, financial institutions can stay ahead of fraudulent activities while improving customer trust.

GenAI in the legal industry: Navigating the new frontier

Conduent is always thinking about how we can use GenAI to improve processes that are already in place— not just automating but improving the overall quality and efficiency of legal operations.

How GenAI can reinvent procurement contract analytics

Since the mid-2000s, Conduent has effectively utilized AI in over 25 solutions to streamline workflows, improve security, accelerate operations and create better outcomes for our clients.

The forever chemicals: The race to track exposure

PFAS, or “forever chemicals”, are everywhere: in water, soil and even human blood. See advanced surveillance tools can help health agencies detect risks, monitor trends and protect communities.

The rise of West Nile Virus: Addressing public health challenges with modern surveillance tools

Maven allows public health officials to monitor, report, and understand disease outbreaks in real-time.

Preventing fraud in EBT payments

How EMV chips safeguard cardholder data

Two states leading the way in SNAP EBT modernization, fraud prevention

Collaboration as a cornerstone for successful implementation

Three critical strategies for a smooth Medicaid pharmacy deployment

Key takeaways from a successful enterprise-level Medicaid Pharmacy Management launch

How Mpox helped change public health narratives: Why words matter in healthcare

Mpox is currently tracked by all U.S. jurisdictions and remains a concern for international public health experts.

Innovating the future of business process outsourcing

As a global leader in business process outsourcing (BPO) and business process services (BPS), Conduent embeds innovation into our core strategy.

Conduent CSR: Continued commitment, continued momentum

Corporate Social Responsibility (CSR) continues to be a cornerstone of our company’s culture in 2024, shaping how we operate and how we impact the world around us.

Combatting HPAI "bird flu": Key health strategies

Conduent’s Maven® platform is designed to track, manage and report on the health status of individuals, communities, and countries, including those exposed to communicable diseases securely.

Harnessing the power of a diverse workforce

It’s our constant focus on harnessing the power of our diversity, and our focus on an inclusive culture, that shapes our DE&I agenda and leads to higher performing teams.

Non-bank alternatives for debit card programs

Our services are designed to address the specific challenges and requirements of government clients, offering a level of specialization and flexibility.

Enhancing health outcomes through advanced Medicaid solutions

Originally established to provide basic health coverage to people with limited resources, Medicaid has expanded to include individuals with permanent disabilities.

F&A Outsourcing 2024: Trends, digital levers and value creation

Leading with heart: A recap of the 2024 NCSEA Leadership Symposium

From musical workshops to impactful discussions, this year’s theme resonated deeply

6 areas to consider when searching for a security minded CX business solutions provider

In an era where data security is increasingly paramount, choosing a business solutions provider who prioritizes robust security measures is not just advisable—it's essential.