Our Latest Content

Why the Inpatient Prospective Payment System (IPPS) Proposed Rule matters for Medicaid

Medicaid programs typically consider Medicare’s Final Rule when updating their inpatient payment methodologies. Why? The proposed rule offers an early preview of potential changes.

Exploring the Digital Customer Experience in the Future of Telecom

Digital customer experience channels offer CSPs the flexibility and scalability to meet customer expectations in ways that leave even the most sophisticated multichannel contact centers in the dust.

The Role of Omnichannel Outreach in Patient Engagement and Health

Though 2/3 of healthcare providers report having a patient outreach center, a large number of them fall short of creating a true, omnichannel patient experience.

Social Determinants Provide a Deeper Understanding of Medicaid Member Needs

Social determinants disproportionately affect low-income populations like Medicaid members. Programs now have new ways to address them and improve health.

What can manufacturers gain from a digitally connected world? A whole lot.

In 2018, industries are expected to spend $189 billion on IoT solutions in manufacturing. This opens up a whole new world of application possibilities for industries nationwide and across the globe.

Member Engagement: As Easy as ESG?

There is no simple answer to increasing member engagement with pension saving. Making pension schemes more relevant for those who use them for long-term saving is an important consideration.

Consumer-Driven Healthcare Trending in Medicaid

A view of consumer-directed Medicaid spending accounts.

Managing Compliance Complexity in the Emerging “Era of the Chief Legal Officer"

The ascent of Chief Legal Officers has brought change to the world of compliance, but also new opportunities –– for those ready, willing and able to adapt.

The Right Loan Servicing Platform Can Digitally Transform Your Business

The right loan servicing and collections platform can help you spark digital transformation across your business. Contact Conduent to schedule a live demo of the system.

Is Machine Learning the Future of Content Moderation?

Advances in content moderation technology are helping to create a safe place for user-driven content online. Though there is no “one size fits all” fix, technology has a valuable role to play

Welcome to Real Time Payments

As the remainder of the world gears up to introduce their versions of Real Time Payments, global commerce will occur at speeds previously unimaginable.

Celebrating Dads Who Make a Difference on Father's Day

Father’s Day is celebrated one day a year, but fathers have an impact on their children every day.

Infographic: Digital Conversion

From Transactions to Interactions: Creating the Future of Customer Experience

Two-thirds of marketers say their companies compete mostly on the basis of customer experience, and that percentage is expected to climb to 81% in the next 2 years.

Electronic Bill Presentment & Payment for Accounts Receivable: Digital Interactions are the Key to Success

Today's EBPP options digitize payments and seamlessly integrate them into AR systems — often reducing turnaround time by several days (or more!).

Conduent Foundation: Employees Leading the Charge to Serve Our Communities

The Conduent Foundation is proud of its achievements in its early stages and looks forward to completing its goals for 2018. Our success depends on the aspirations of our employees.

From the Margins to the Mainstream: The Criticality of Standards for Digital-first Healthcare

As the industry becomes disrupted by technology, our standards cannot remain stagnant – but help pharmacies, pharmacists, payers and other healthcare players manage care in a digital-first world

Supporting pharmacy programs is about more than processing claims. It’s about getting involved.

Conduent’s Government Healthcare team has been committed to reducing program costs and, more importantly, improving member outcomes for state Medicaid pharmacy programs.

From Hands-On to Small Screen: The Evolution of Learning and Development

Learning and development succeeds when a company's most valuable resource – its people – learn to do things differently.