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Case Studies
Case Study: Turner Construction Training Improved Performance and Compliance

Case Study: Turner Construction Training Improved Performance and Compliance

Published Date May 29, 2020

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Centralized production and automated workflows led to millions in cost reduction for this major U.S. insurance provider

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Case Study: Enabling business process transformation for a leading health plan

Conduent helped this client streamline mailroom operations, enhance efficiency and accuracy while significantly reducing enrollment cycle times

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Enhancing audit efficiency for Delaware’s child care program

Streamlining case audits and reporting for the Delaware Department of Health and Social Service

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Modernizing and speeding remote child support payments for the Commonwealth of Kentucky

Learn how Conduent staff serving Kentucky’s Cabinet for Health and Family Services helped modernize and speed delivery of remote payments for children and families.

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With our loan servicing SaaS, a small auto lender became an industry giant

Our solution enabled a 100-fold increase in auto loan volume, paving the way for this company to become one of the largest non-captive auto lenders in the U.S.

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Our built-to-scale technology fueled dramatic growth in this company’s auto loan/lease portfolio

Modernizing this company’s loan/lease servicing and collections operations paved the way for exponential growth in its auto finance business.

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Improving Medicaid Management Information System stability for a statewide health and human services agency

A full technology stack upgrade helped modernize this MMIS system and enhance service to constituents

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Overdue collections improvement for a global auto manufacturer

Utilizing our contract analytics engine and process expertise, we successfully recovered $38 million in revenue leakage for the client by pinpointing areas of inefficiency across their business.

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Increasing efficiency, speed, and accuracy of communications for a leading healthcare company

Our client, a leading healthcare company, sought to streamline complex processes involving its outward Explanation of Benefits and Transition Benefits communications.

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Near-shore Center of Excellence cuts costs in half for this Top 10 bank with high-efficiency, high-performance operations

Conduent’s rapid staff deployment leveraging near-shore operations excellence helped this bank save big and empower its ongoing success.

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Case Study: Delivering a sustainable 60% cost savings for a large auto manufacturer

Through a streamlined payroll delivery model, we improved efficiency, accuracy and the bottom line for this Fortune 100 global manufacturer.

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Enabling hybrid customer care to drive personalized interactions

Our cloud-based “digital first” contact center solution helped this leading telehealth company excel with customers and fuel business efficiency.

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Delighting customers with a comprehensive pension risk transfer solution

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Case Study: Delivering $3.5M in savings for a leading Fortune 100 Health Plan

Conduent swiftly restored a healthcare company after outages, saving millions. Our solution ensures continuity, protecting operations and achieving $3.5M in savings.

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Case study: Securing EBT transactions for government benefits payments

Learn more about how state agencies can mitigate fraud threats for both recipients and taxpayers, and ensure aid is delivered quickly and securely to those in need.

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Case study: Transforming a major telecom provider’s F&A operations

Read how Conduent transformed a global telecom provider's F&A operations, saving $72M and achieving 96% discount capture rate through automation, standardization and innovation.

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Streamlining inter-company center of excellence operations

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Quick ramp to support one of the world’s leading financial services providers with backfile scanning

Learn how Conduent provided a large financial services provider with scalability and speed of delivery which resulted in the rapid digitization of 14M images.

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Case study: Restoring public health monitoring and reporting for Tasmania

Leveraging our leading disease surveillance solution, Maven®️, we helped Tasmania respond after nearly 3,000 cases were prematurely released from quarantine.

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Improving customer experience processes for leading global logistics company

Case Study: Improved customer experience processes result in 40% cost savings and 110% sales volume

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