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Case Studies
Strategic planning to strengthen engagement and advance equity at San Mateo County Health

Strategic planning to strengthen engagement and advance equity at San Mateo County Health

Empower your team to lead change with aligned priorities

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Enabling document digitization for a global logistics provider

Digital transformation enabled the organization to modernize its records management, reduce risk and support more agile business processes.

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Enabling document digitization for a global logistics provider

Digital transformation enabled the organization to modernize its records management, reduce risk and support more agile business processes.

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Urgent tariff compliance through rapid data extraction

When this major global auto manufacturer needed to quickly comply with U.S. tariff regulations, Conduent helped organize unstructured, scattered data into an actionable strategy.

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Subrogation Solutions: Generating $3B in recoveries for a top health plan

Turn missed opportunities into substantial recoveries with minimal member abrasion.

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Smarter oversight for GLP-1 claims: Conduent streamlines Medicaid pharmacy workflows

By leveraging existing pharmacy system functionality and data insights, this initiative helped reduce administrative burden, contain costs and ensure appropriate access to treatment.

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Helping a state Medicaid agency streamline eligibility and improve outcomes

Transitioning operations to improve timeliness, compliance and continuity

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Preventing fraud with a cost-efficient rapid-response team

Our quick-ramp solution from near-and off-shore centers reduced fraud, risks and costs — while boosting customer satisfaction.

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Fueling efficient workflows and operating excellence for a P&C insurance leader

Our teams and technology have strengthened operations, powered growth and earned our client’s trust for 14 years and counting.

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Transforming a global automaker’s legacy system through relational redesign

We seamlessly rebuilt the client’s standalone expert system, preserving data integrity and relationships while introducing modern, scalable workflows.

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Scalable, efficient DSAR processing

Our adaptable solution fueled fast, accurate processing — from successful POC to full-scale global implementation.

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Building an active brand community through social media monitoring and engagement

Our solution energized and expanded the brand’s presence and drove dynamic engagement across key channels.

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Summer EBT Program Montana Case Study

Helping states deliver summer nutrition benefits

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Driving operational excellence: How a global TPA supercharged claims processing and accelerated growth

Fueling 20 years of growth with scalable Automated Document Solutions

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Preventing $26.6M in erroneous spend for a global manufacturer with FastCap® Finance Analytics

Reducing delays and operational issues for a major automaker with AI that identifies and blocks duplicate transactions automatically.

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Transforming P2P processes unlocked $300M in cash flow for a worldwide manufacturer

Our Procure-to-Pay Services enabled this auto industry giant to dramatically increase financial liquidity.

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Streamlining SSA for faster, more accurate aid

Faster processing and quality control helps serve applicants better at lower costs.

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Ensuring timely benefits for federal workers

Efficient processing of medical bills is essential to ensure timely support for affected individuals.

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Partnering with the U.S. Secret Service to fight EBT fraud

Helping protect vulnerable communities

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Scaling litigation support for a global engineering firm

Enabling rapid scalability and 24/7 support to meet litigation deadlines with enhanced efficiency and nearly $200K in savings.

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Streamlining post-incident review saved this healthcare client $450K+

Our solution honed the review to pinpoint critical data for a healthcare provider and produce significant savings.

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Cementing high CSAT scores across 17.5M annual customer contacts for a global tech company

Continuous evolution in leadership development and culture, producing stronger associate engagement and top rankings in attrition among all suppliers.

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