In an especially complex challenge, a global financial services client had less than a month to review more than 1.2 million documents from several countries in multiple languages (and with multiple localized privacy regulations).
The immediate need was just part of the challenge. In addition, they needed to establish a process for ongoing review for a yet-to-be-determined number of documents arriving on a regular, rolling basis.
Conduent partnered with the firm to design, create and staff a 24/7 global document review and foreign translation workflow. The scalable solution achieved a 98.35% accuracy rating, while meeting all review requirements and targets.