Healthcare Payer Operations – Services PEAK Matrix® Assessment 2020

Conduent Recognized as a Leader and Star Performer

This Everest Group assessment analyzes the changing dynamics of the healthcare payer operations – services landscape and assesses service providers across several key dimensions.

The PEAK Matrix is a framework that provides an objective, data-driven, and comparative assessment of healthcare payer operations – services into Leaders, Major Contenders, and Aspirants. The PEAK Matrix is a framework that provides an objective, data-driven, and comparative assessment of healthcare payer operations-services service providers based on their absolute market success and delivery capability. Everest Group also identified three service providers as the “2020 Healthcare Payer Operations – Services Market Star Performers” based on the strongest forward movement demonstrated on the PEAK Matrix year-on-year.

Based on the analysis, Conduent emerged as both a Leader and Star Performer for 2020. This document focuses on Conduent’s healthcare payer operations – services experience and capabilities and includes:

  • Conduent’s position on the healthcare payer operations – services PEAK Matrix
  • Detailed healthcare payer operations – services profile of Conduent
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