New and emerging technologies have human services programs and the healthcare industry forward, improving the efficiency of operations and delivering a higher level of service to consumers. Processes that were once paper-based have been digitized, dramatically reducing fax, regular mail and manual follow-ups while improving data integrity and auditability. In recent years, technologies like telemedicine have helped to deliver a higher level of care to more patients at lower costs.
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No Wrong Door: Conduent’s approach to blockchain in human services program management
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