Conduent Insights Source

Infographic: Digital Conversion

Thinking Outside the Box: How to rein in spiraling administration costs in healthcare

CMS re-release of clinical laboratory fee schedule payment rates a reminder to keep eye on updates

Infographic: The State of Customer Experience

Every one of your customers is unique, and that means no two customer journeys are exactly alike.

CMS Launches New Bundled Payment Initiative

Medicaid Payment Perspectives helps Medicaid programs and other payers improve the methods used to purchase care and services for their beneficiaries.

The Autobot Invasion is Here – Is your Organization Ready?

Learn how organizations are using automation to streamline L&D. The post The Autobot Invasion is Here – Is your Organization Ready? appeared first on Conduent.

The State of Urban Mobility

Hear a lively discussion about the current state – and future – of urban mobility. The post The State of Urban Mobility appeared first on Conduent.

Can my smartphone make me healthier?

If we help our employees to be healthier, all sorts of good things can happen. The post Can my smartphone make me healthier? appeared first on Conduent.

White Paper: Right-Sizing E-Discovery

Outsourcing in e-discovery gives organizations greater focus, control, flexibility and cost predictability. The post Right-Sizing E-Discovery appeared first on Conduent.

Case Study: Robotic Process Automation (RPA)

Conduent’s deep process expertise and Robotic Process Automation (RPA) solution helped leading cable operator save costs and improve customer ratings. The post Case Study: Robotic Process...

The State of Customer Experience 2017 Quiz

Test your knowledge of customer expectations in the Communications, Media and Technology industries. The post The State of Customer Experience 2017 Quiz appeared first on Conduent.

The State of Customer Experience 2017

Customers express more patience with web chat, social media and virtual assistant communications – but only for so long before frustration kicks in. The post The State of Customer Experience 2017...

EMV Migration

Making the switch from magnetic stripe to embedded chip. The post EMV Migration appeared first on Conduent.

Effective Employee Onboarding

Onboarding is a journey, not an event. Don't miss a critical step in the engagement of your people. The post Effective Employee Onboarding appeared first on Conduent.

Avoid Costly M&A Risks

Learn which pre- and post-M&A activities are critical to reducing costly risks. The post Avoid Costly M&A Risks appeared first on Conduent.

Create Stronger, Data-Driven Learning and Training Strategies

There are many strategies to take control of your training data. Here are some common approaches. The post Create Stronger, Data-Driven Learning and Training Strategies appeared first on Conduent.

IPPS Final Rule Brings Annual Changes to Inpatient Payments

Medicare’s Inpatient Prospective Payment System (IPPS) Final Rule for FFY 2018 brings a myriad of changes. The post IPPS Final Rule Brings Annual Changes to Inpatient Payments appeared first on...

The Priority Gap Widens

Our new survey results provide a revealing glimpse into the patient-provider relationship. The post The Priority Gap Widens appeared first on Conduent.

Nurse Case Management - Helping Patients Choose

Patients want unbiased information from people who care about their well-being. Nurse Case Managers can help. The post Nurse Case Management: Helping Patients Choose appeared first on Conduent.

Report: Organizational Cloud Readiness Insights 2017

Read about the top barriers to successful Cloud transformation, according to our Cloud Reality Check research. The post Organizational Cloud Readiness Insights 2017 appeared first on Conduent.