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Multichannel Communications
Modernizing outbound communication - print and digital processes for business efficiency

Modernizing outbound communication - print and digital processes for business efficiency

Previous Article

Five Essentials for Driving a Positive Customer Experience in 2020

Today, creating a positive customer experience has become a requirement, not just a nice-to-have. CX is a critically important contributor to business success.
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Transform Your Customers’ Experience with CDP Technology

Multichannel to omnichannel — it seems like it happened overnight. It’s now essential to be able to engage and provide services to members, consumers, patients, and constituents...

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Business-critical communications require airtight data security.

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Saving $2M/year consolidating print and mail for a large insurer

Centralized production and automated workflows led to millions in cost reduction for this major U.S. insurance provider

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Increasing efficiency, speed and accuracy of healthcare communications

Our client, a leading healthcare company, sought to streamline complex processes involving its outward Explanation of Benefits and Transition Benefits communications.

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about 4 years ago
Engaging through print — why it’s still important

Despite a multitude of digital interaction channels, print communications have stood the test of time. Businesses who understand why are using print for strategic advantage.

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about 4 years ago
Closing more deals and opening more doors with chat

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over 4 years ago
3 Essential Elements for Customer Communications Management

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about 5 years ago
Case Study: Driving High Customer Satisfaction for a Global Logistics Company

By leveraging Conduent’s CXM solutions at the core of its customer experience strategy, a worldwide shipping giant earned recognition as a leading customer service provider in its industry.

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about 5 years ago
Case Study: Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year

Lifting and shifting print and fulfillment operations for a global risk management company saving them $2M a year.

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about 5 years ago
2018 Customer Experience Report for Telecoms

Customer expectations have grown exponentially. Companies must deliver seamless, real-time, personalized experiences to meet them. Find out what customers are saying about their experiences in Telecom

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about 5 years ago
Dara Platform

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about 5 years ago
Customer Engagement Platform

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about 5 years ago
Customer Communications

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over 5 years ago
Customer Communications Solutions Video

See how we use AI, automation and analytics to help our clients create more intelligent, personalized customer communications while lowering their costs.

Watch Video
over 5 years ago
Five Essentials for Driving a Positive Customer Experience in 2020

Today, creating a positive customer experience has become a requirement, not just a nice-to-have. CX is a critically important contributor to business success.

Learn more
over 3 years ago
Transform Your Customers’ Experience with CDP Technology

Multichannel to omnichannel — it seems like it happened overnight. It’s now essential to be able to engage and provide services to members, consumers, patients, and constituents...

Learn more
almost 6 years ago
eBook: 5 Truths and a Lie About Digital Transformation

A closer look at the reality of leveraging processes, people and technology to improve end-user interactions. The post eBook: 5 Truths and a Lie About Digital Transformation appeared first on...

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almost 7 years ago
Big Data Makes Way for Integrated Data

Big data was never the end point. It was just the opening volley in the revolution of using data to further business objectives, connect with customers in a more meaningful way.

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about 7 years ago
Transforming Member Engagement

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about 8 years ago
Infographic: Conduent Learning Services Content Design & Curation

What is the state of design and development at your organization? How we can help. The post Conduent Learning Services: Content Design & Curation appeared first on Conduent.

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