Conduent CX recognized as a Leader in 2023 ISG Provider Lens for Customer Experience Services
Conduent named "leader" for 3rd year in 2023 ISG Provider Lens™ CX report, excelling in all 4 U.S. quadrants: digital ops, hybrid solutions, intelligent CX, social media CX service.
Conduent is recognized as a "leader" in the 2023 ISG Provider LensTM Customer Experience Services report, which evaluated the U.S. capabilities of 30 customer experience (CX) providers. For the third year in a row, Conduent was designated a "Leader" in the U.S. in all four quadrants: Digital Operations, Hybrid Working Solutions, Intelligent CX and Social Media CX Service.
The report defines “Leaders” as having a comprehensive product and service offering, a strong market presence and established competitive position. The product portfolios and competitive strategies of “Leaders” are strongly positioned to win business in the U.S. market and represent innovative strength and competitive stability.