[White paper] What’s love got to do with it: Delivering digital experiences in the now of work

While digitization of work is all the rage, our current workforce environment suggests human interactions remain more important than ever. The global talent crisis and low unemployment rates accentuated by such workplace realities as “Quiet Quitting” and “Bare Minimum Mondays”, has made it clear employees’ emotional commitment to their employer has never been more critical – with the GDP cost impact of disengagement totaling $7.8 trillion!

By the same token, HR professionals have never been busier, putting HR functions in a bind: needing to deliver humanized, high-touch workforce experiences -- to highly distributed, hybrid workforces – all at scale.

This white paper reflects joint research by Conduent Human Capital Solutions and Mercer | Leapgen based on two concurrent surveys (an employee and an HR survey). The goal was to learn about differing perspectives from each of these audiences and contrast the initiatives of the human resources function against the expectations of the general workforce.

As a reader, you’ll gain a variety of insights including:

• How HR and people have transformed over many decades
• Why “Love” has become a strategic priority
• Key factors in the HR experience and job satisfaction
• A practical decision-making framework for balancing digital vs. human vs. hybrid interactions 

Download the white paper today.