Insights for Government Agencies

Opening Doors to Eligibility Services with Omni-Channel Options

New Survey Data Says: In the Age of Digital Interactions, Citizens Expect More from Government Agencies

Child Support Leaders Gather for NCSEA Leadership Symposium

A Fast, Low-Risk Approach to Child Support System Modernization

Technology can be a powerful force for change, and when an industry is transformed by a wave of technology implementations, that effect is multiplied.

CMS Proposed Physician Payment Overhaul Creates Opportunities, Challenges

A CMS proposed rule intends to reduce administrative burdens, change payment rates and more. But the changes may not be budget-neutral for Medicaid.

Focusing on Families For Child Support Awareness Month 2018

August is officially recognized as Child Support Awareness Month.

How Open APIs Support the Future of Mobility

To ensure that the client agencies we work with are positioned for the future, we built our ATLAS fare collection platform with open APIs to support interoperability.

Find the Missing Millions: World Hepatitis Day

July 28 is World Hepatitis Day and 2018's slogan is "Find the Millions". According to the World Hepatitis Alliance, out of the 235 million people who are living with viral hepatitis globally...

Social Determinants Provide a Deeper Understanding of Medicaid Member Needs

Social determinants disproportionately affect low-income populations like Medicaid members. Programs now have new ways to address them and improve health.

Consumer-Driven Healthcare Trending in Medicaid

A view of consumer-directed Medicaid spending accounts.

Celebrating Dads Who Make a Difference on Father's Day

Father’s Day is celebrated one day a year, but fathers have an impact on their children every day.

From the Margins to the Mainstream: The Criticality of Standards for Digital-first Healthcare

As the industry becomes disrupted by technology, our standards cannot remain stagnant – but help pharmacies, pharmacists, payers and other healthcare players manage care in a digital-first world

Supporting pharmacy programs is about more than processing claims. It’s about getting involved.

Conduent’s Government Healthcare team has been committed to reducing program costs and, more importantly, improving member outcomes for state Medicaid pharmacy programs.

Expand Your WIC Horizons with Multi-tenant WIC Connect

Wondering whether multi-tenant WIC Connect is right for your program?

Sailing Toward a Bright Horizon at NCCSD 2018

by Hal Carl, Vice President, Child Support Solutions, Conduent Spring is a busy time for child support conferences – it seems like our team had just returned from ERICSA’s annual conference in...

When Eating Healthy Makes You Sick: the 2018 E.Coli Outbreak

In April 2018, the Centers for Disease Control (CDC) announced an ongoing investigation of Shiga...

Speed, Connection and Purpose at ERICSA 2018

Our team returned energized from ERICSA’s annual meeting last month and excited about the conversations and...

States Approach Deadline for Major Child Welfare Systems Decision

As I mentioned in my most recent blogpost, “CCWIS vs. SACWIS” was a big topic of discussion among child welfare...

Helping States Deliver when Disaster Strikes

by Christine Quinn, Director of Business and Market Segment Development, Public Sector, Conduent   Every year sees its share of natural disasters, but 2017 was a particularly rough year for U.S....

The Tech Industry’s Impact on Local, State and National Economies

There is no doubt that the tech industry’s impact can be felt in economic growth and workforce gains in local, state and...