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Engagement and Transformation Key Topics at Maven User Group Conference 2018

Last month, more than 80 users of Conduent's Maven application gathered at the 10th Annual Maven User Group Conference in Austin, Texas. These users came from 16 jurisdictions across the United States and Australia to network with each other, learn more about using Maven, and to meet and strengthen working relationships with the Conduent Public Health Solutions Maven team.

The underlying theme of this annual conference was enabling our clients to engage new and existing stakeholders in electronic data exchanges. Several sessions focused on using our Data Transformation Engine, a tool that Maven administrators can use to create extracts in a variety of formats without the need for custom code or custom SQL queries. The latest version of this tool expanded its capabilities to include imports, giving administrators the ability to consume data from a variety of external sources.

The Maven team used this tool as part of a demonstration on Electronic Case Reporting, or eCR. eCR provides a mechanism for healthcare professionals to send suspected cases of reportable diseases to their state health department, automatically through their electronic health record software. More complete, earlier reporting will improve the ability of health departments to detect and investigate outbreaks.

A highlight of the conference is always hearing success stories from our users, and this year was no exception. Two particularly exciting stories focused on the results of two projects currently in the pilot phase. One international city is in the final stages of a pilot to use the Data Transformation Engine to receive Electronic Laboratory Records from public and private labs. This methodology will allow them to eliminate the manual data entry of several dozen reportable conditions, improving efficiency and removing a potential source of human error from the reporting process. A very large American city’s Tuberculosis program presented the successes they’re having as they enter the  final stages of testing the Offline Maven system. The ability to use Maven offline will increase efficiencies in their field investigations by enabling data collection in Maven even in situations where no internet connection is available.

Working sessions on opioid abuse surveillance and reporting and antibiogram data collection and reporting received very positive feedback from our customers. The Maven team returned home with big ideas and plans for new features in the next year. We can't wait to see what unfolds before the 2019 conference!

Conduent Public Health Solutions is helping state and local public health departments operate more efficiently in 22 jurisdictions across the United States and Australia.  More than 40 program areas use a Maven application to help them achieve desired public health outcomes. As a highly configurable, hyperflexible system designed for Disease Surveillance and Outbreak Management, Case Management, Registries, and more, the Maven system can help improve the efficiency and responsiveness of your public health department.  Contact Conduent Public Health Solutions today to see a demonstration of Maven in action.

About the Author

Pamela Knight-Schwartz, MPH is the Director of Public Health Consulting at Conduent Public Health Solutions. She has more than 15 years of experience in public health informatics, working in immunization information systems, disease surveillance systems, and prescription drug monitoring programs in corporate and government environments.

Profile Photo of Pamela Knight-Schwartz, MPH