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Why SNAP payment accuracy is becoming a state budget priority

As SNAP funding responsibilities shift to states, payment error rates become both operational and budget priorities. States need earlier ways to find and prevent avoidable errors. 

For years, SNAP's payment error rate functioned primarily as a performance metric. It helped states measure whether eligibility determinations were accurate, benefit amounts were calculated correctly, and program requirements were being administered consistently.

As federal policy increases state financial responsibility for both SNAP administration and program accuracy, payment errors are no longer just a compliance concern. They are becoming a budget issue with real fiscal consequences for state agencies. Recent federal changes mean that states may face higher costs not only to operate SNAP programs, but also when payment error rates remain above established thresholds.

H.R. 1, the federal budget reconciliation law enacted in 2025, creates new financial consequences for states with high SNAP error rates. States at or above the 6% threshold may have to pay part of their SNAP benefit costs. Depending on the error rate, that state share could be 5%, 10% or 15%, beginning in most cases on Oct. 1, 2027.

The USDA also reported a national SNAP payment error rate of 10.62% for fiscal year 2025, representing approximately $10.1 billion in improper payments nationwide. That figure includes both overpayments and underpayments and remains well above the 6% threshold established under recent federal legislation. 

It’s important to note that the SNAP payment error rate is not a fraud rate. It measures whether households received the correct benefit amount and includes errors resulting from complex eligibility rules, reporting changes, administrative processing issues, and benefit calculations. Intentional fraud investigations are handled through separate program integrity processes.  

For state agencies, the practical effect couldn’t be more straightforward: SNAP accuracy is becoming a budget liability. 

Federal policy changes are raising the stakes 

Recent federal changes have introduced new funding responsibilities for states. 

Beginning in fiscal year 2027, states are expected to assume a larger share of SNAP administrative costs, reducing the federal contribution from 50% to 25% for eligible administrative expenses. At the same time, future SNAP benefit cost-sharing requirements will increasingly tie state financial responsibility to payment accuracy performance. 

Under the new framework, states with higher payment error rates may be required to contribute a portion of SNAP benefit costs beginning in fiscal year 2028. The amount varies based on the state's reported error rate, creating a direct connection between payment accuracy and future budget obligations.  

For state agencies already balancing staffing constraints, increasing caseload complexity, rising service expectations, and modernization efforts, the implications are significant. 

The challenge is no longer simply correcting errors after they occur. States increasingly need ways to identify and prevent avoidable errors before benefits are issued. 

Related: Brochure: Reduce SNAP payment errors and protect federal funding 

Why SNAP accuracy is difficult to manage 

SNAP administration is complex by design. States must determine eligibility, calculate benefits, verify household information, manage renewals and respond to changes, all while maintaining timely access for eligible residents. USDA’s quality control process measures whether households received the correct benefit amount and includes both underpayments and overpayments.  

For state leaders, the challenge goes beyond identifying errors after they occur. States now need enough visibility into the eligibility process to prevent avoidable errors before benefits are authorized. 

Better data at intake reduces downstream errors 

Payment accuracy begins well before a caseworker ever makes a determination. Missing documents and incomplete income information can all create risk later in the process, making intake one of the most important places to prevent errors. When applicants are guided to submit complete, accurate information, agencies can reduce follow-up work and provide caseworkers with a stronger record for making decisions. 

Real-time validation helps caseworkers act with confidence 

SNAP eligibility decisions often depend on information from multiple systems. When those systems are disconnected, caseworkers may have to reconcile data manually, increasing the chance of missed details or inconsistent decisions. 

By flagging missing, conflicting or unusual information before a case moves forward, agencies can give staff clearer information at the point of decision and reduce errors before they become part of the payment record. 

Continuous monitoring gives states earlier warning signs 

Federal error rates are reported after the fact, meaning the underlying issues may have been building for months before states see the full picture. 

Continuous monitoring gives agencies a more current view of where risk is emerging. Dashboards, trend reporting and risk scoring can help leaders identify patterns earlier, focus on review of higher-risk cases and make targeted operational adjustments before small issues become larger findings. 

How Conduent helps states strengthen SNAP payment accuracy 

Our teams help agencies embed validation, analytics and digital self-service into the eligibility process. VeriSight AI-Powered Eligibility Solution supports eligibility teams with analytics that help detect fraud, identity theft and eligibility risks, while helping staff focus attention on higher-risk cases. 

AI that supports SNAP payment accuracy 

By analyzing information across systems, VeriSight can flag cases that may need additional review and help caseworkers focus attention where it matters most. 

The goal is to give eligibility teams better visibility into missing, conflicting or unusual information at the point of decision. For state leaders, VeriSight also supports continuous monitoring by helping agencies track trends, identify emerging risk patterns and improve program accuracy before issues become formal findings. 

Together, these capabilities can help agencies reduce manual processing errors, improve consistency across case decisions and identify payment accuracy trends before they become audit findings. They can also reduce the follow-up and rework required of caseworkers when potential errors are identified, an important consideration for states already facing limited staff and resources. Just as important, they support accuracy without creating unnecessary barriers for eligible residents. 

Making SNAP program accuracy part of every step 

The new SNAP accountability environment raises the stakes for states. But it also clarifies the path forward: make program accuracy part of every step, from application to verification to authorization to recertification to reporting. 

By building accuracy into the eligibility process, states can protect funding, support compliance, and continue delivering timely access to the people who rely on SNAP. 

Conduent’s VeriSight Anti-Fraud Solutions help reduce rework by identifying missing, conflicting or higher-risk information earlier in the eligibility process, including at intake and recertification. That gives caseworkers clearer information before a decision is made, helping remove uncertainty instead of simply creating another queue of flagged cases to review. For states facing staffing constraints, the goal is to focus limited resources where human review is most needed.

Ready to strengthen your SNAP payment accuracy? 

Conduent helps government agencies modernize eligibility and enrollment with digital tools, analytics and operational expertise designed to improve accuracy, reduce manual effort and support better resident experiences.  

Visit www.conduent.com/government-solutions/eligibility-and-enrollment-solutions/eligibility-and-enrollment-services for more information or to contact an expert. 

About the Author

Denise Adaway is the Payments Portfolio Leader at Conduent, bringing over 26 years of experience in Human Services and Payments, with deep expertise in Electronic Benefit Transfer (EBT) delivery and operations. She began her career as a county training lead during the initial rollout of EBT in Georgia and later led card and retail delivery operations for the Southeast Coalition. Throughout her career, Denise has successfully led high-performing teams across the Midwest, Southeast, and western U.S., managing end-to-end EBT implementations and ongoing operations. Today, Denise oversees Conduent’s Government Payments portfolio, where she is responsible for strategic planning, delivery execution, and the overall health of the business. EBT remains a cornerstone of her leadership focus, driving innovation and operational excellence across the portfolio.

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