Conduent was recognized for innovations in two categories of the ISG Provider Lens™ Healthcare Digital Services Report for 2021.
Conduent was identified as a Rising Star in the ISG Provider Lens™ evaluation for Payer Business Process as a Service and Conduent was identified as a Rising Star in the ISG Provider Lens™ evaluation for Payer Digital Transformation Services.
ISG analysts noted Conduent’s excellent management, continued delivery of above-average market impact and strength of innovation contributed to the Rising Star recognition, in addition to the company’s strengths in the following areas:
- High client retention which reflects the company’s investments in modernization, on-time delivery of product enhancements and improvement in payment integrity recoveries from these enhancements.
- Integrated capabilities to drive performance outcomes, while enhancing member experiences, reducing costs of service, improving health status and quality ratings, and maintaining compliance.
- Intelligent automation to reduce manual paperwork in open enrollment processing and improve claims processing auto-adjudication rates.
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