Conduent CX recognized as a Leader in the 2024 ISG Provider Lens for Customer Experience Services
Conduent is recognized as a U.S. and Europe “Leader” in its 2024 ISG Provider LensTM – Customer Experience Services report in three quadrants: Digital Operations, Intelligent Agent Experience, and Intelligent CX (AI and Analytics). This is the fourth consecutive year that CX Provider Lens ranked Conduent as a “Leader.”
The report defines “Leaders” as having a comprehensive product and service offering, a strong market presence, and established competitive position. The product portfolios and competitive strategies of “Leaders” are strongly positioned to win business in markets covered by the study and represent innovative strength and competitive stability.