Conduent Customer Experience Management: Recognized as a 2024 Leader in CX Services Transformation Report by NelsonHall

This is a custom report for Conduent presenting the findings of the NelsonHall NEAT vendor evaluation for CX Services Transformation in the Cost Optimization Capability market segment. It contains the NEAT graph of vendor performance, a summary vendor analysis of Conduent, and the latest market analysis summary.

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Customer Experience (CX) transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in CX improvement, cost optimization, and revenue generation.