Transportation

Content for the Transportation Industry

  • Transforming Tolling Call Centers for a Better Customer Experience

    Transforming Tolling Call Centers for a Better Customer Experience

    Conduent Transportation is revolutionizing the customer experience by transforming the basic tolling call center to an omnichannel “contact center” that goes far beyond traditional call support.

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  • Public Transit Service During the COVID-19 Pandemic

    Public Transit Service During the COVID-19 Pandemic

    As the world grapples with the COVID-19 pandemic, many people in urban areas around the world are staying home to practice safe social distancing and avoid transmitting the virus.

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  • How Intelligent Transportation Systems can reduce the environmental impact of traffic congestion

    How Intelligent Transportation Systems can reduce the environmental impact of traffic congestion

    In areas with severe traffic congestion, vehicles can’t function at their optimal performance, increasing fuel consumption and pollutant emissions. Implementation of Intelligent Transportation Systems

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  • Improving Access to Marginalized Neighborhoods

    Improving Access to Marginalized Neighborhoods

    Cashless payments are on the rise. Nationally, just 30% of transactions are cash, down from 33% in 2015.

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  • 5 Simple Steps to Transform Tolling

    5 Simple Steps to Transform Tolling

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  • The Time to Embrace Account-Based Ticketing is Now

    The Time to Embrace Account-Based Ticketing is Now

    Those attending Transport Ticketing Global later this month don’t have to look too far afield to appreciate why their presence at Olympia London matters so much...

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  • Re-envisioning Customer Service for Tolling

    Re-envisioning Customer Service for Tolling

    As consumers we have seen a transformation in customer service from the traditional ways once used to interact with service providers.

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  • Rethinking the Use of Parking to Help Fight Homelessness

    Rethinking the Use of Parking to Help Fight Homelessness

    While the notion of “smart cities” traditionally encompasses improved digital information sharing and responsive governance to improve public services, the definition is ever evolving.

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  • SEPTA NPT Fare Payment System

    SEPTA NPT Fare Payment System

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  • City of Memphis and Conduent Introduce Speed Safety Program1:07

    City of Memphis and Conduent Introduce Speed Safety Program

    The City of Memphis and Conduent announce the implementation of a new Speed Safety Program to encourage motorists to slow down in school zones where traffic data and citizen complaints show that speed

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  • Case Study: Hauts-de-France Mobilités (SMIRT)

    Case Study: Hauts-de-France Mobilités (SMIRT)

    Hauts-de-France Mobilités deployed PassPass (www.passpass.fr), a website based on Conduent Transportation’s Mobility Companion Platform (MCP).

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  • MaaS: What Commuters, Providers and Local Authorities Really Want

    MaaS: What Commuters, Providers and Local Authorities Really Want

    Syndicat Mixte Intermodal Régional de Transports (SMIRT) represents 14 separate local transportation authorities and covers a population in excess of three million people across northern France.

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  • Geography Matters: How to Build City Mobility One Continent at a Time

    Geography Matters: How to Build City Mobility One Continent at a Time

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  • Expert Suggestions from the Rebuilding NY Summit – key to improving mobility

    Expert Suggestions from the Rebuilding NY Summit – key to improving mobility

    Inadequate transportation infrastructure is not only an issue that affects New York, but every municipality across the nation these days

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  • Forget to Do This and the Mobility Revolution Will Stall

    Forget to Do This and the Mobility Revolution Will Stall

    Without Connected Back-end Tools, We Won’t Deliver the Game-Changing Front-end Services Users Demand and Our Cities Need

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  • Curbside Social Equity Strategies (Part 4): Better Managing Curbside Demand to Improve Access

    Curbside Social Equity Strategies (Part 4): Better Managing Curbside Demand to Improve Access

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  • Curbside Social Equity Strategies (Part 3): Inequality in Enforcement

    Curbside Social Equity Strategies (Part 3): Inequality in Enforcement

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  • Curbside Social Equity Strategies (Part 2): Access as a Human Right

    Curbside Social Equity Strategies (Part 2): Access as a Human Right

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  • Curbside Social Equity Strategies (Part 1): Understanding the impact of parking violations on mobility

    Curbside Social Equity Strategies (Part 1): Understanding the impact of parking violations on mobility

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  • What’s your mobility challenge?

    What’s your mobility challenge?

    When it comes to mobility, we may know the direction of travel but not necessarily how to get there nor the questions to ask along the way.

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